There's a lot of truth in the expression, "As comfortable as an old pair of shoes." So before you toss high-quality shoes into the trash heap, you may want to consider having them fixed.

Read our article and findings (available exclusively to CHECKBOOK subscribers)

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Sample Subscriber Comments/Reviews About Shoe Repair Shops

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Shoe Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Shoe Repair Shops.

• Subscriber from CHICAGO, IL wrote Another Shop: For fast, cost-effective, and neat work, the cobbler at this location is top-notch. They also..........
• Subscriber from GLENVIEW, IL wrote Another Shop: Work was on belts. Errored on making them two short. (to long would of been..........
• Subscriber from GLENCOE, IL wrote Another Shop: Store not fancy, but good quality work at good prices........
• Subscriber from DOWNERS GROVE, IL wrote Another Shop: Very good quality work for a fair price. Limited hours, but worth the juggling to..........
• Subscriber from GLENVIEW, IL wrote Another Shop: cut all belts to short.......
• Subscriber from SKOKIE, IL wrote Another Shop: This man ia amazing!!! He can fix anything including your luggage. he makes belts---very attractive..........
• Subscriber from WILMETTE, IL wrote Another Shop: Thrilled to find such a competent shoe repair relatively close to home!.......
• Subscriber from CHICAGO, IL wrote Another Shop: Designer handbags, cowboy boots, they can save and make just about any leather product look..........
• Subscriber from MT PROSPECT, IL wrote Another Shop: The owner takes pride in their work........
• Subscriber from HIGHLAND PARK, IL wrote Another Shop: Excellent job. Very pleasant........
• Subscriber from BATAVIA, IL wrote Another Shop: A great shop, Greg takes each job personally and does great work........
• Subscriber from RIVERSIDE, IL wrote Another Shop: What more can be said? They do the job right!.......
• Subscriber from CHICAGO, IL wrote Another Shop: Told me what he could and couldn't repair. Very friendly........
• Subscriber from CHICAGO, IL wrote Another Shop: John learned cobbling from his father at a young age and he always does the..........
• Subscriber from OAK PARK, IL wrote Another Shop: Old-time shoe repair and all kinds of leather service. Excellence at a price one is..........
• Subscriber from NAPERVILLE, IL wrote Another Shop: Staff curt but competent; prices fair........
• Subscriber from CHICAGO, IL wrote Another Shop: Alex is a little hard to understand, but he's an old school cobbler who does..........
• Subscriber from ARLINGTON HTS, IL wrote Another Shop: Randhurst has truly reasonable prices and excellent service. They have repaired shoes and boots for..........
• Subscriber from ARLINGTON HTS, IL wrote Another Shop: Not Happy........
• Subscriber from MT PROSPECT, IL wrote Another Shop: Superior service........
• Subscriber from WILMETTE, IL wrote Another Shop: Pricey but good work........
• Subscriber from ELBURN, IL wrote Another Shop: Does very good work, but is not cheap........