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Banfield The Pet Hospital received 11 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
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- Read CHECKBOOK's free advice on choosing a local veterinarian.

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4975 Cal Sag Rd
Crestwood, IL
Phone: 708-385-9135
"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."
"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
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Does Banfield The Pet Hospital get CHECKBOOK's top rating ( ) for quality? |
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Does Banfield The Pet Hospital get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings for Banfield The Pet Hospital: |
11 ratings |
| What percent of customers rated the veterinary clinic "superior" for "listening to/communicating with you"? |
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| What percent of customers rated the veterinary clinic "superior" for "arranging to see you quickly"? |
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| What percent of customers rated the veterinary clinic "superior" for "giving helpful advice by phone"? |
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| What percent of customers rated the veterinary clinic "superior" for "keeping down office waiting time"? |
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| What percent of customers rated the veterinary clinic "superior" for "maintaining pleasant office and staff"? |
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| What percent of customers rated the veterinary clinic "superior" for "giving prevention/self-help advice"? |
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| What percent of customers rated the veterinary clinic "superior" for "helping keep pet's medical costs down"? |
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| What percent of customers rated the veterinary clinic "superior" for "spending enough time with you"? |
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| What percent of customers rated the veterinary clinic "superior" for "apparent competence/thoroughness"? |
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| What percent of customers rated the veterinary clinic "superior" for "overall care and service"? |
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| How did the prices at Banfield The Pet Hospital compare to other vets' prices? |
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| Animal types cared for: |
Dogs , Cats |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Veterinarians Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Veterinarians.
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Subscriber from CHICAGO, IL wrote about a local veterinarian:
Excellent service and excellent availability. Prices are high, but you pay for the emergency availability.......
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Subscriber from DARIEN, IL wrote about a local veterinarian:
We have used Burr Ridge Vets for 25+ years now and have found them to..........
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Subscriber from WOODRIDGE, IL wrote about a local veterinarian:
Really great vet care as well as boarding services.......
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Subscriber from LAKE ZURICH, IL wrote about a local veterinarian:
Dr. Cole is the reason we go to this animal hospital. She is amazing with..........
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Subscriber from MELROSE PARK, IL wrote about a local veterinarian:
Since my last visit/appointment (Melrose Park, below)I brought my pet in as a "walk in"..........
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Subscriber from CHICAGO, IL wrote about a local veterinarian:
Been going to Dr. Kramer for over 35 years - wouldnt go anywhere else........
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Subscriber from BURR RIDGE, IL wrote about a local veterinarian:
Most of my visits have been emergencies and I am grateful for the care my..........
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Subscriber from DOWNERS GROVE, IL wrote about a local veterinarian:
I have been taking my pets to Dr. Main for years. They have received excellent..........
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