Easy Money: Most Delaware Valley Area Consumers Can Save Hundreds by Changing Auto Insurance

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Sunday, November 22, 2009

Who Rates Best (& Worst) in the Philadelphia Area? Now You'll Know.

Automobiles--Insurance

	Any consumer would be right to view with skepticism advertisements that promise big savings for low effort. But in the case of auto insurance, there's truth to the claims: most Delaware Valley area drivers actually can save hundreds of dollars-over $1,000 in some cases-by simply switching auto insurers. And you don't have to forsake service for a better rate. We break down your options, including ratings of insurers for price and service, and also advise you on which coverage options are and aren't worth the cost. From Delaware Valley Consumers' CHECKBOOK Magazine
	Read our article and findings (available exclusively to CHECKBOOK subscribers)	Back to Delaware Valley Consumers' CHECKBOOK Table of Contents.


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	Name	Number of ratings	Checkbook's top rating for quality ()	What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably raising premium as a result of claim(s)"	What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably cutting coverage as a result of claim(s)"
1.	AIG	73 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
2.	Allstate	252 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
3.	Amica Mutual	69 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
4.	Encompass	32 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
5.	Erie	83 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
6.	Farm Family		Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
7.	GEICO	92 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
8.	Harleysville	15 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
9.	Keystone		Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
10.	Liberty Mutual	112 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
11.	Metropolitan	10 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
12.	Mutual Benefit		Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
13.	Nationwide	137 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
14.	NJM	66 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
15.	Ohio Casualty		Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
16.	Peerless		Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
17.	Plymouth Rock (High Point/Palisades/Teachers of NJ)	22 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
18.	Progressive	34 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
19.	State Farm	396 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
20.	The Hartford	110 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
21.	Travelers	88 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
22.	USAA	176 ratings	Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.
23.	Westfield		Available exclusively to Delaware Valley Consumers' CHECKBOOK subscribers Subscribe now for ratings, articles and more.

Subscriber Comments/Reviews

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

Subscriber from HARLEYSVILLE, PA wrote about ALLSTATE, , on 11/19/09: The claim was handled quickly - I had a check within one week of the..........

Subscriber from RICHBORO, PA wrote about USAA, , on 09/20/09: I was in a car accident and my car was totaled. USAA paid quickly (more..........

Subscriber from PHILADELPHIA, PA wrote about STATE FARM, , on 09/16/09: Tree totalled car and service was prompt, cheerful, payment was more than expected........

Subscriber from HATBORO, PA wrote about ERIE, , on 09/16/09: We don't know what another company would have done, but when our teenaged daughter had..........

Subscriber from AMBLER, PA wrote about USAA, , on 09/11/09: I think USAA is the best company I have dealt with in any product or..........

Subscriber from NEWARK, DE wrote about THE HARTFORD, , on 08/27/09: Friendly, efficient and reassuring.......

Subscriber from SPRINGFIELD, PA wrote about ALLSTATE, , on 08/11/09: We recently had a serious accident covered by All State and we were not pleased..........

Subscriber from PHILADELPHIA, PA wrote about TRAVELERS, , on 08/05/09: We did not inflate the claim (coverage against underinsured motorist), so that may have explained..........

Subscriber from WEST CHESTER, PA wrote about GEICO, , on 07/14/09: My auto was repaired at an GEICO contracted repair facility. Repair was fast, and done..........

Subscriber from PERKASIE, PA wrote about STATE FARM, , on 03/30/09: Very pleased with claim process.......

Subscriber from DOWNINGTOWN, PA wrote about LIBERTY MUTUAL, , on 09/07/08: I had two rather expensive one car accidents in the past year and Liberty Mutual..........

Subscriber from WILMINGTON, DE wrote about LIBERTY MUTUAL, , on 08/29/08: No local claims representataives........

Subscriber from EXTON, PA wrote about GEICO, , on 08/27/08: Personnel were courteous and helpful, but having a single contact to help us deal with..........

Subscriber from WARMINSTER, PA wrote about HARTFORD/AARP, , on 08/26/08: Note - not all states honor the "we will not raise premiums as a result..........

Subscriber from NEWTOWN SQ, PA wrote about GEICO, , on 08/25/08: Far exceeded my expectations in timeliness and quality of work. Fast pay at fair price...........

Subscriber from NEWARK, DE wrote about AMICA MUTUAL, , on 08/19/08: Paid claims fast, rates actually went down. Very consistent service across several years........

Subscriber from BLUE BELL, PA wrote about ERIE, , on 08/13/08: Got hit by driver whose insurance denied the claim. Erie (my insurance) stepped in and..........

Subscriber from BROOMALL, PA wrote about USAA, , on 08/12/08: This insurance is available only to military service personnel. If you are eligible, you probably..........

Subscriber from NEWARK, DE wrote about GEICO, , on 07/31/08: SLOW a lot of phone tag - people often not available to deal with aspects..........

Subscriber from ELKINS PARK, PA wrote about TRAVELERS/FIRST TRENTON, , on 11/07/07: Accident happened on a weekend. It tok several days for adjuster to contact us, but..........

Subscriber from WILMINGTON, DE wrote about NATIONWIDE, , on 10/06/07: Don't ever use Nationwide! The blue ribbon service relies on after market parts and claims..........

Subscriber from CHADDS FORD, PA wrote about GEICO, , on 09/19/07: Had a minor fender bender and couldn't believe how quick and easy it was to..........

Subscriber from WASHINGTON CROSSING, PA wrote about AMICA MUTUAL, , on 09/11/07: Far superior in all aspects of service........

Subscriber from SWEDESBORO, NJ wrote about GEICO, , on 09/07/07: Minimized the length of time to complete repairs through arrangement with an Auto Repair facility..........

Subscriber from BROOMALL, PA wrote about LIBERTY MUTUAL, , on 06/13/07: I had just switched from Erie to Liberty mutual after 13 years with Erie...liked Erie...Love..........

See more comments at Delaware Valley Consumers' CHECKBOOK.

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