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Amica Mutual received 87 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 175,000 Philadelphia (Delaware Valley) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto insurance company .
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Phone: 800-242-6422
"CHECKBOOK's strength is its listings, which name names, some undoubtedly in your neighborhood. It suggests which businesses are worth a try — and which, by implication, to treat warily."
"Easy-to-follow charts map out everything from price and reliability to quality of customer service."
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| Number of customer survey ratings: |
87 ratings |
| What percent of customers rated firm "superior" for "simplicity of claim procedures": |
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| What percent of customers rated firm "superior" for "speed of claim payment"? |
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| What percent of customers rated firm "superior" for "adequacy of claim payment"? |
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| What percent of customers rated firm "superior" for "courtesy and helpfulness of claim representatives"? |
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| What percent of customers rated firm "superior" for "not unreasonably raising premium as a result of claim(s)": |
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| What percent of customers rated firm "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
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| What percent of customers rated firm "adequate" or "superior" for "not unreasonably raising premium as a result of claim(s)"? |
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| What percent of customers rated firm "adequate" or "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
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| And much more: |
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The Hartford,
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Harleysville,
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Encompass,
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Plymouth Rock (High Point/Palisades/Teachers of NJ),
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Metropolitan,
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Liberty Mutual,
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USAA,
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Travelers,
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GEICO,
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Erie,
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Amica Mutual,
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Progressive,
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Nationwide,
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Allstate,
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NJM,
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State Farm,
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Insurance Companies Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Insurance Companies.
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Subscriber from PIPERSVILLE, PA wrote about a local auto insurance company:
Great customer service........
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Subscriber from WEST CHESTER, PA wrote about a local auto insurance company:
Accident was my fault, but was the only one in many years; had no effect..........
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Subscriber from NEWTOWN SQUARE, PA wrote about a local auto insurance company:
Far exceeded my expectations in timeliness and quality of work. Fast pay at fair price...........
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Subscriber from MANTUA, NJ wrote about a local auto insurance company:
AAA is the most dependable auto insurance company there is. Claims are easily done and..........
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Subscriber from SOUTHAMPTON, PA wrote about a local auto insurance company:
No arguments and no onerous burden of proof. Outstanding service from both local agent and..........
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Subscriber from WILLIAMSTOWN, NJ wrote about a local auto insurance company:
Accident was our fault. We did not submit claim for our car, only had to..........
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Subscriber from WEST CHESTER, PA wrote about a local auto insurance company:
pricey but quality. Need to bring premiums into line to remain competitive........
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Subscriber from HUNTINGDON VALLEY, PA wrote about a local auto insurance company:
car rearended and totalled. adjuster was extremely efficient and adjustment for the totalled car was..........
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Subscriber from COLLEGEVILLE, PA wrote about a local auto insurance company:
Have been with USAA for decades. Theyve always offered great service!.......
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Subscriber from WALLINGFORD, PA wrote about a local auto insurance company:
As helpful and professional as one would want ones insurance company to be. Also, I..........
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Subscriber from DOWNINGTOWN, PA wrote about a local auto insurance company:
Excellent if you are a safe driver. Premiums sky rocket if you have a claim..........
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