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Sun National Bank received 16 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 175,000 Philadelphia (Delaware Valley) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local bank.
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"CHECKBOOK's strength is its listings, which name names, some undoubtedly in your neighborhood. It suggests which businesses are worth a try — and which, by implication, to treat warily."
"Easy-to-follow charts map out everything from price and reliability to quality of customer service."
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| Number of customer survey ratings: |
16 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
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| What percent of customers rated firm "superior" for "pleasantness of staff"? |
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| What percent of customers rated firm "superior" for "knowledge of staff"? |
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| What percent of customers rated firm "superior" for "speed of service": |
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| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
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| What percent of customers rated firm "superior" for "convenience of hours": |
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| What percent of customers rated firm "superior" for "clarity of written communications"? |
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| And much more: |
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Sovereign Bank,
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The Bryn Mawr Trust Company,
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ING Direct,
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QNB Bank,
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The Bank,
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Alliance Bank,
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Third Federal Bank,
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Bank of America,
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M&T Bank,
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First Savings,
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Susquehanna Bank,
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TruMark Financial Credit Union,
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DNB First,
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Phoenixville Federal Bank & Trust,
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First Niagara Financial Group,
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Hatboro Federal Savings,
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Artisans' Bank,
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Police & Fire Federal Credit Union,
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Harleysville Savings Bank,
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Fulton Bank,
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Banks Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Banks.
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Subscriber from NEWTOWN SQUARE, PA wrote about a local bank:
Very easy to do business with PNC, Broomall branch has excellent staff. Issues and errors..........
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Subscriber from FRANKLINVILLE, NJ wrote about a local bank:
convenient, very friendly and helpful.......
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Subscriber from CINNAMINSON, NJ wrote about a local bank:
They didnt get mixed up with crazy mortgages. Nice stable friendly bank........
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Subscriber from PERKASIE, PA wrote about a local bank:
only downside to this incedible bank is there are no local branches. But their on-line..........
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Subscriber from DOWNINGTOWN, PA wrote about a local bank:
Good bank but needs a few branches out side GSK.......
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Subscriber from BRYN MAWR, PA wrote about a local bank:
Just taken over by Santander so things may change........
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Subscriber from NEWARK, DE wrote about a local bank:
The best in service.......
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Subscriber from EXTON, PA wrote about a local bank:
I use the Lionville branch. Because I was trustee/executrix for my parents, I had some..........
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