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John O'Donnell & Sons Plumbing Heating & Air received 25 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 175,000 Philadelphia (Delaware Valley) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
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- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
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- Read CHECKBOOK's free advice on choosing a local plumber.

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3000 Mount Carmel Ave
Glenside, PA
Phone: 215-884-1703
"Easy-to-follow charts map out everything from price and reliability to quality of customer service."
"CHECKBOOK's strength is its listings, which name names, some undoubtedly in your neighborhood. It suggests which businesses are worth a try — and which, by implication, to treat warily."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from CHESTERBROOK, PA wrote about a local plumber:
Great service.......
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Subscriber from WEST CHESTER, PA wrote about a local plumber:
Super service, reasonable price........
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Subscriber from KENNETT SQUARE, PA wrote about a local plumber:
Quality Workmanship.......
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Subscriber from NEWTOWN, PA wrote about a local plumber:
Reasonable and efficient!.......
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Subscriber from WILMINGTON, DE wrote about a local plumber:
I had used them for heating service before and the service forplumbing is just as..........
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Subscriber from FRANKLINVILLE, NJ wrote about a local plumber:
have used Joes services for 11 years. Always returns calls and responds quickly.......
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Subscriber from PHILADELPHIA, PA wrote about a local plumber:
Estimate below two others. Came easily within estimate, even tho a small extra job was..........
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Subscriber from PHILADELPHIA, PA wrote about a local plumber:
Excellent, professional. A pleasure to deal with........
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Subscriber from PHILADELPHIA, PA wrote about a local plumber:
Cleanest and fastest plumber who does superior work-never had to come back to correct an..........
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Subscriber from ABINGTON, PA wrote about a local plumber:
CLEARED A BLOCKED DRAIN AND FIXED ANOTHER PROBLEM WHILE HERE AT A RESONABLE COST.......
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