 |
Nichols Plumbing Heating & Cooling received 12 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 175,000 Philadelphia (Delaware Valley) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.
|
 |
Park Ave & Cedar Ln
Upper Darby, PA
Phone: 610-449-2700
"Easy-to-follow charts map out everything from price and reliability to quality of customer service."
"CHECKBOOK's strength is its listings, which name names, some undoubtedly in your neighborhood. It suggests which businesses are worth a try — and which, by implication, to treat warily."
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
12 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from PHILADELPHIA, PA wrote about a local plumber:
A true gentleman, master plumber. He is getting old, but has a lot of wisdom...........
-
Subscriber from LANGHORNE, PA wrote about a local plumber:
Rick has been with us for 25 years. He is great, always on time and..........
-
Subscriber from DARBY, PA wrote about a local plumber:
Hot water heater installed same day within hours of call. Installer was informative and helpful........
-
Subscriber from BLACKWOOD, NJ wrote about a local plumber:
Excellent job installing new water heater and running new gas line for heater.......
-
Subscriber from BROOMALL, PA wrote about a local plumber:
Have been stisfied with work for over 10 years. I find the plumbers to be..........
-
Subscriber from BLACKWOOD, NJ wrote about a local plumber:
Leak in kitchen drain pipe in wall. They did great job. George returned all calls..........
-
Subscriber from CHESTER, PA wrote about a local plumber:
Very professional & HONEST.......
-
Subscriber from THORNTON, PA wrote about a local plumber:
Booked their services through Lowes for faucet installation........
-
Subscriber from PHILADELPHIA, PA wrote about a local plumber:
My only complaint is that prices are high........
|
|
|
 |
