 |
Epps Plumbing & Heating received 53 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 175,000 Philadelphia (Delaware Valley) area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.

|
 |
132-A Plant Ave
Wayne, PA
Phone: 610-688-5312
"CHECKBOOK's strength is its listings, which name names, some undoubtedly in your neighborhood. It suggests which businesses are worth a try — and which, by implication, to treat warily."
"Easy-to-follow charts map out everything from price and reliability to quality of customer service."
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
53 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from WEST CHESTER, PA wrote about a local plumber:
Expensive.......
-
Subscriber from CHEYNEY, PA wrote about a local plumber:
Very good plumbers. Did and excellent job and were very courteous........
-
Subscriber from WEST CHESTER, PA wrote about a local plumber:
Neat, clean, highly professional.......
-
Subscriber from GLENSIDE, PA wrote about a local plumber:
Cost is higher than other estimates, but service is outstanding........
-
Subscriber from LANSDALE, PA wrote about a local plumber:
I called Heckler because of the good reviews he had on Checkbook. I needed a..........
-
Subscriber from ORELAND, PA wrote about a local plumber:
expensive.......
-
Subscriber from BLACKWOOD, NJ wrote about a local plumber:
Removed old toilet in lavatory, replaced shut-off valve and installed new toilet. Very neat and..........
-
Subscriber from WEST BERLIN, NJ wrote about a local plumber:
Showed up promptly, was very pleasant, cleaned up. Fixed two sources of leaks--one remains, but..........
-
Subscriber from LANGHORNE, PA wrote about a local plumber:
Recommended to everyone. Most honest plumbers prices are very similar, its the pleasant staff and..........
-
Subscriber from PHOENIXVILLE, PA wrote about a local plumber:
Contacted Gary when our hot water heater rusted through. He came out after hours to..........
-
Subscriber from MERION STATION, PA wrote about a local plumber:
emergency call re pipe leak (soil pipe) phoned in at night ; next morning a..........
-
Subscriber from PHILADELPHIA, PA wrote about a local plumber:
Had a water heater installed. Everything done by owner was excellent: set-up, clean-up, cost!.......
-
Subscriber from NORRISTOWN, PA wrote about a local plumber:
We have used Charlie for years. He is reliable and makes a point of fixing..........
|
|
|
 |