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Bay Area Consumers' CHECKBOOK > Air Conditioning & Heating Contractors > Service Champions
 
Bay Area Consumers' CHECKBOOK > Air Conditioning & Heating Contractors
Service Champions
7020 Commerce Dr
Pleasanton, CA
Phone: 925-444-4444
See how Service Champions scored based on 101 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Service Champions?
Firm Specific Info
Areas Service Champions Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Service Champions Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 101 ratings
What percent of customers rated Service Champions "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Service Champions "superior" for "doing work properly"?
What percent of customers rated Service Champions "superior" for "starting and completing work promptly"?
What percent of customers rated Service Champions "superior" for "letting you know cost early"?
What percent of customers rated Service Champions "superior" for "advice on service options and costs"?
What percent of customers rated Service Champions "adequate" or "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is Service Champions a member of the Better Business Bureau?
Service Champions's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from MARTINEZ, CA wrote on 09/08/09
First visit was for a free cleaning service. My HVAC problems started after that initial..........
Subscriber from OAKLAND, CA wrote on 08/19/09
Top notch firm........
Subscriber from HERCULES, CA wrote on 08/05/09
I pay 11.95 monthly for service contract which among other things gives a servicing once..........
Subscriber from SAN JOSE, CA wrote on 07/28/09
I was sold a 6-contact contactor (sp?) when I only needed a 4-contact one. I..........
Subscriber from DANVILLE, CA wrote on 09/10/08
Excellent!.......
Subscriber from PINOLE, CA wrote on 08/16/08
Had some problems with installation, but service to fix the problem was good........
Subscriber from BERKELEY, CA wrote on 08/16/08
Felt like I got duped into signing up for a "membership" and paying monthly for..........
Subscriber from PLEASANTON, CA wrote on 08/06/08
I love these guys.......
Subscriber from WALNUT CREEK, CA wrote on 09/26/07
Excellent service, but they tend to hustle customer to buy additional service and equipment........
Subscriber from SAN RAMON, CA wrote on 09/11/07
I do not trust this company. They told me our furnace had a serious problem...........
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in May 2009.









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