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4070 Mera St
Oakland, CA
Phone: 510-436-5382
See how Kim's Appliance scored based on 65 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
65 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Kim's Appliance "superior" for "doing work properly"? |
| What percent of customers rated Kim's Appliance "superior" for "starting and completing work promptly"? |
| What percent of customers rated Kim's Appliance "superior" for "letting you know cost early"? |
| What percent of customers rated Kim's Appliance "superior" for "advice on service options and costs"? |
| What percent of customers rated Kim's Appliance "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from BERKELEY, CA wrote on 11/17/09
- repaired kitchen stove vent motor promptly and for reasonable charge........
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Subscriber from SAN LEANDRO, CA wrote on 09/18/09
- They have an incredibly quick response time- same day or next day. Always within 24..........
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Subscriber from OAKLAND, CA wrote on 08/26/09
- Mr. Kim actually came to my house within a few hours of my call to..........
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Subscriber from GIG HARBOR, WA wrote on 12/02/08
- kim's appliances fixed my dishwasher (clogged drain) and clothes dryer (new belt). both times they..........
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Subscriber from OAKLAND, CA wrote on 10/25/08
- The spin cycle on our washing machine was out. The shop gave me the cell..........
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Subscriber from EL CERRITO, CA wrote on 09/10/08
- very reliable, honest, does excellent work.......
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Subscriber from BERKELEY, CA wrote on 08/29/08
- Unable to fix our oven and did not charge us for his visit. Good experience.......
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- See more comments at Bay Area Consumers' CHECKBOOK.
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