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1663 El Camino Real
Millbrae, CA
Phone: 650-588-0309
See how Otto's Appliance Service scored based on 52 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
52 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Otto's Appliance Service "superior" for "doing work properly"? |
| What percent of customers rated Otto's Appliance Service "superior" for "starting and completing work promptly"? |
| What percent of customers rated Otto's Appliance Service "superior" for "letting you know cost early"? |
| What percent of customers rated Otto's Appliance Service "superior" for "advice on service options and costs"? |
| What percent of customers rated Otto's Appliance Service "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SAN CARLOS, CA wrote on 07/27/09
- Otto repaired our oven, which was not heating to the temperature it was set to...........
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Subscriber from BURLINGAME, CA wrote on 03/10/09
- Efficient and very knowledgeable about Bosch dishwasher. Troubleshoots starting from the most obvious and then..........
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Subscriber from SAN FRANCISCO, CA wrote on 10/10/06
- Very professional and dependable.......
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Subscriber from SAN CARLOS, CA wrote on 10/02/06
- Expensive! Added labor charge on top of service call charge........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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