 |
 |
 |
|
| · |
1-800 Appliance, Poway, CA |
| · |
A & B Appliance Repair, Morgan Hill, CA |
| · |
Accurate Appliance, Concord, CA |
| · |
Ace Appliance Service, Sunnyvale, CA |
| · |
AM-PM Appliance Service, Pinole, CA |
| · |
Antone's Appliance, Oakland, CA |
| · |
Any Appliance Repair, San Mateo, CA |
| · |
Appliance Experts, San Jose, CA |
| · |
Appliance Monkey Repair Service, San Rafael, CA |
| · |
Appliance Service Center, Santa Cruz, CA |
| · |
Astro Appliance Service, San Carlos, CA |
| · |
Atlas Appliance Repair, Redwood City, CA |
| · |
Atom Appliance Service, Livermore, CA |
| · |
Bay Appliance & Service, Oakland, CA |
| · |
Bay Area Appliance, San Mateo, CA |
| · |
Benicia Appliance Center, Benicia, CA |
| · |
Blossom Hill Appliance Service, San Jose, CA |
| · |
Bradley's Appliance Service, Petaluma, CA |
| · |
Bud & Ray's Appliances, San Pablo, CA |
| · |
C & A Brown, Redwood City, CA |
| · |
Cannon Appliance, Redwood City, CA |
| · |
Chan's Appliance Service, Los Altos, CA |
| · |
Continental Appliance, San Francisco, CA |
| · |
Contra Costa Appliance Center, Walnut Creek, CA |
| · |
Contra Costa Appliance Service, Brentwood, CA |
|
many more...... |
 |
|
 |
|
 |
|
|
|
|
All locations combined
Phone: 800-905-9505
See how A & E Factory Service scored based on 89 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
|
Does firm get CHECKBOOK's top rating for quality?  |
 |
|
|
|
|
 |
|
|
|
|
|
Subscribers only |
|
|
|
|
|
|
|
|
|
|
Does firm get CHECKBOOK's top rating for price? |
|
|
|
|
|
|
|
|
|
|
|
Subscribers only |
|
|
|
|
|
|
|
|
|
|
|
| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
89 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated A & E Factory Service "superior" for "doing work properly"? |
| What percent of customers rated A & E Factory Service "superior" for "starting and completing work promptly"? |
| What percent of customers rated A & E Factory Service "superior" for "letting you know cost early"? |
| What percent of customers rated A & E Factory Service "superior" for "advice on service options and costs"? |
| What percent of customers rated A & E Factory Service "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
|
-
Subscriber from OAKLAND, CA wrote on 08/03/09
- fast, knowledgable. No problems.......
|
-
Subscriber from SAN FRANCISCO, CA wrote on 07/21/09
- Dreadful. Absolutely dreadful. Avoid this company at all costs!!!!.......
|
-
Subscriber from SAN JOSE, CA wrote on 07/16/09
- Most problems take 2 - 4 visits to work through. First visit, they check then..........
|
-
Subscriber from PACIFICA, CA wrote on 06/22/09
- would not recommend. Not knowledgeable, send techs. not qualified.......
|
-
Subscriber from RICHMOND, CA wrote on 10/22/08
- This company was chosen for me by my service contract (Maytag). Three different guys, four..........
|
-
Subscriber from MORGAN HILL, CA wrote on 09/12/08
- Technician gave me price to repair washer. I asked for part number and order part..........
|
-
Subscriber from ATHERTON, CA wrote on 09/10/08
- This was a warranty repair and the second firm I had to try to get..........
|
-
Subscriber from DALY CITY, CA wrote on 08/20/08
- sloppy work on clothes washer, surly repairman........
|
-
Subscriber from SAN MATEO, CA wrote on 08/13/08
- Dishonest. Quoted one price on phone. Upon arrival quoted an additional charge. They were late..........
|
-
Subscriber from PIEDMONT, CA wrote on 08/08/08
- Could not or would not fix range top that was only 11 years old........
|
- See more comments at Bay Area Consumers' CHECKBOOK.
|
|
|
|
|
