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Bay Area Consumers' CHECKBOOK > Major Appliance 9-1-1 > De Anza-Almaden Appliance
 
Bay Area Consumers' CHECKBOOK > Major Appliance 9-1-1
De Anza-Almaden Appliance
20480 Pacifica Dr #1-E
Cupertino, CA
Phone: 408-996-9111

See how De Anza-Almaden Appliance scored based on 85 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about De Anza-Almaden Appliance?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 85 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated De Anza-Almaden Appliance "superior" for "doing work properly"?
What percent of customers rated De Anza-Almaden Appliance "superior" for "starting and completing work promptly"?
What percent of customers rated De Anza-Almaden Appliance "superior" for "letting you know cost early"?
What percent of customers rated De Anza-Almaden Appliance "superior" for "advice on service options and costs"?
What percent of customers rated De Anza-Almaden Appliance "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SAN JOSE, CA wrote on 08/23/08
Knowledgeable and efficient technical Service representative........
Subscriber from CUPERTINO, CA wrote on 09/25/07
I have used DeAnza for refridgerator and washer repairs........
Subscriber from CUPERTINO, CA wrote on 09/12/07
Prompt and honest with their opinion (don't bother trying to fix it because it really..........
Subscriber from SARATOGA, CA wrote on 08/07/07
work was related to NEW refrigerator under guaranty. ( No cost involved), however it took..........
Subscriber from SAN JOSE, CA wrote on 07/03/07
My Neptune washer broke with a load inside and the door locked. Since this was..........
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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