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Bay Area Consumers' CHECKBOOK
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Scott's Body Shop received 13 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.

CHECKBOOK.org rates Bay Area area services of all kinds . . . from auto repair shops to dentists . . . from veterinarians to plumbers . . . from insurance companies to dry cleaners.

Area's highest-rated auto body shop:
100% 100%
Average of nearby auto body shops:
84% 84%
Scott's Body Shop : Find out at CHECKBOOK
Area's lowest-rated auto body shop:
43% 43%
Percent of customers who rated shops "superior"
CHECKBOOK.org tells you the percent of each auto body shop's customers who rated it "superior" or even "adequate."
  • More than 155 auto body shops rated.
  • Based on more than 3,435 consumer ratings by CHECKBOOK and Consumer Reports subscribers who have used these companies and professionals.
Scott's Body Shop had prices that were 8% higher than average.
Click here to see how other local auto body shops rated on quality and price.

There were big price differences among shops, according to thousands of price checks by Bay Area Consumers' CHECKBOOK's undercover shoppers. For example, the cost to replace the trunk lid on one specific car ranged from $821 to $1,270.

Bay Area Consumers' CHECKBOOK (CHECKBOOK.org) will save you trouble, time, and money. It's the independent, non-profit, no-advertising source of ratings and advice on hundreds of types of services you use in your everyday life. See list of services covered.


Scott's Body Shop
140 Center St
Santa Cruz, CA
Phone: 831-426-1800


I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money...
"I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money..."
- Linda Miner

What can Consumers' CHECKBOOK tell you about Scott's Body Shop?
CHECKBOOK Ratings
Number of customer survey ratings for Scott's Body Shop: 13 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
How did the prices at Scott's Body Shop compare to the average body shop's prices?
Firm's hourly labor rate for body repair work:

Sample Subscriber Comments & Reviews for Auto Body Shops in the San Francisco Bay Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Body Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Body Shops.

  • Subscriber from SAN RAMON, CA wrote about a local auto body shop: Have used these people for two accident repairs. Did a fine job in both cases,..........
  • Subscriber from CASTRO VALLEY, CA wrote about a local auto body shop: Provided excellent advice on repairing the car. Repairs were completed on time.......
  • Subscriber from MONTE SERENO, CA wrote about a local auto body shop: Seamless interface with the insurance company and flawless repair. An absolute pleasure to deal with........
  • Subscriber from REDWOOD CITY, CA wrote about a local auto body shop: A first rate experience from start to finish........
  • Subscriber from DANVILLE, CA wrote about a local auto body shop: I used this shop about 10 years ago when my wifes car was rear-ended. I..........
  • Subscriber from CUPERTINO, CA wrote about a local auto body shop: Best Ive ever used, whole family has used them for 15-20 years, will never go..........
  • Subscriber from SAN JOSE, CA wrote about a local auto body shop: Honest, professional and knowledgeable........
  • Subscriber from OAKLAND, CA wrote about a local auto body shop: Most polite, competent group I have ever worked with to repair my car........
  • Subscriber from SAN LEANDRO, CA wrote about a local auto body shop: These guys really helped me out with a carpet soaked to the gills after the..........
  • Subscriber from OAKLAND, CA wrote about a local auto body shop: We got an old Honda Civic repainted and the various "dings" repaired.The paint job was..........
  • Subscriber from REDWOOD CITY, CA wrote about a local auto body shop: Doug was pleasantly patient with us, as this was our first accident. 3. Cannot rate..........
  • Subscriber from CAMPBELL, CA wrote about a local auto body shop: Excellent service.......
  • Subscriber from CAMPBELL, CA wrote about a local auto body shop: SUPERIOR.......
  • Subscriber from SARATOGA, CA wrote about a local auto body shop: They were very easy to work with and dealt well with my insurance company. Excellent..........
  • Subscriber from SAN BRUNO, CA wrote about a local auto body shop: The even made repairs to scraches that were not part of the job. The car..........

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data