 |
Albany Automotive & Tire Service received 12 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
|
 |
742 San Pablo Ave
Albany, CA
Phone: 510-525-6427
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
| Does shop get CHECKBOOK's top rating () for price? |
... answers available |
|
| Number of customer survey ratings: |
12 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from SARATOGA, CA wrote about a local auto repair shop:
I have been taking my cars to DuBays for years where Phil (now the current..........
-
Subscriber from OAKLAND, CA wrote about a local auto repair shop:
Seem to do a very good job and decent prices but may be a bit..........
-
Subscriber from MILPITAS, CA wrote about a local auto repair shop:
I asked them to do the setup on my suspension, the TPS Crew made a..........
-
Subscriber from SUNNYVALE, CA wrote about a local auto repair shop:
I found this family-owned shop 12 years ago from their high Checkbook rating and they..........
-
Subscriber from PALO ALTO, CA wrote about a local auto repair shop:
In addition to taking care of regular maintenance work, on several occasions, theyve dealt with..........
-
Subscriber from MOUNTAIN VIEW, CA wrote about a local auto repair shop:
My repair shop for life........
-
Subscriber from REDWOOD CITY, CA wrote about a local auto repair shop:
The owner Dan sincerely cares about his customers and their needs and makes it pleasant..........
-
Subscriber from REDWOOD CITY, CA wrote about a local auto repair shop:
They were great, but I changed because of distance from my home........
|
|
|
 |
