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Acalanes Tire & Brake received 12 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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3440 Mt Diablo Blvd
Lafayette, CA
Phone: 925-283-5901
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
12 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Hourly labor rate for major mechanical repairs: |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from OAKLAND, CA wrote about a local auto repair shop:
was new to the area and was referred to this facility to perform major work..........
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Subscriber from LAFAYETTE, CA wrote about a local auto repair shop:
Honest and responsive.......
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Subscriber from SAN JOSE, CA wrote about a local auto repair shop:
I highly recommend Ender and Norcal auto Tech for excellent service on my 07 Hyundai..........
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Subscriber from SUNNYVALE, CA wrote about a local auto repair shop:
Very professional service........
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Subscriber from PIEDMONT, CA wrote about a local auto repair shop:
I have been going to this shop for over 20 years and have never been..........
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Subscriber from MOUNTAIN VIEW, CA wrote about a local auto repair shop:
My repair shop for life........
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Subscriber from SAN FRANCISCO, CA wrote about a local auto repair shop:
Doing business there since 1989. Except for a long return time on cd stuck in..........
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Subscriber from HEALDSBURG, CA wrote about a local auto repair shop:
You changed the name of the category from "Automobiles--Mechanical Repair Shops" on the checklist to..........
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Subscriber from BERKELEY, CA wrote about a local auto repair shop:
excellent troubleshooting and price.......
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Subscriber from S SAN FRAN, CA wrote about a local auto repair shop:
The employees and staff are very helpful, trustworthy and pleasant. I feel that I can..........
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