 |
Dean's Automotive received 46 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
2037 Old Middlefield Way
Mountain View, CA
Phone: 650-961-0302
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
46 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
 |

| · |
B & L Auto Repair, Mountain View, CA
|
| · |
Dinan Engineering, Mountain View, CA
|
| · |
Lou's Automotive, Mountain View, CA
|
| · |
Car Clinic, Mountain View, CA
|
| · |
Yarnell's Service Center, Mountain View, CA
|
| · |
Steve Smith's Auto Service, Mountain View, CA
|
| · |
BMW of Mountain View, Mountain View, CA
|
| · |
Felix's Auto Service, Mountain View, CA
|
| · |
Parker Automotive, Mountain View, CA
|
| · |
Kevin's Auto Repair, Mountain View, CA
|
| · |
Made In Japan-Made In USA-Made in Europe, Mountain View, CA
|
| · |
A-1 Foreign Auto, Mountain View, CA
|
| · |
Helming's Auto Repair, Mountain View, CA
|
| · |
Sunnyvale Foreign Car Service, Mountain View, CA
|
| · |
Independence Auto Service, Mountain View, CA
|
| · |
Larry's AutoWorks, Mountain View, CA
|
| · |
A-1 Auto Tech, Mountain View, CA
|
| · |
Takahashi Automotive, Mountain View, CA
|
| · |
Dean's Automotive, Mountain View, CA
|
| · |
Custom Alignment Balance & Brake, Mountain View, CA
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from SAN CARLOS, CA wrote about a local auto repair shop:
Excellent shop. When Ive dealt with them I communicate clearly what I want (even if..........
-
Subscriber from APTOS, CA wrote about a local auto repair shop:
One of the very best places of any kind. Superb n every way........
-
Subscriber from PACIFICA, CA wrote about a local auto repair shop:
Competitive prices. Gave me 10% off senior discount........
-
Subscriber from LIVERMORE, CA wrote about a local auto repair shop:
Very good repair work........
-
Subscriber from SUNNYVALE, CA wrote about a local auto repair shop:
Very good honest mechanic. Wont push you doing something your car dont need. Do everything..........
-
Subscriber from MONTE SERENO, CA wrote about a local auto repair shop:
I discovered Norcal Auto Tech about a year ago through Consumers Checkbook. I have been..........
-
Subscriber from MOUNTAIN VIEW, CA wrote about a local auto repair shop:
Excellent service, reasonable prices........
-
Subscriber from PLEASANTON, CA wrote about a local auto repair shop:
Excellent prices, quality work, and they finish on time if not early. What more can..........
-
Subscriber from MIDDLETOWN, CA wrote about a local auto repair shop:
Easy Auto is the best of the best!.......
-
Subscriber from SAN LEANDRO, CA wrote about a local auto repair shop:
Weve used Tom & Celio for years, and really trust their judgement and work........
-
Subscriber from MORAGA, CA wrote about a local auto repair shop:
Excellent shop. Honest service done right........
-
Subscriber from PLEASANTON, CA wrote about a local auto repair shop:
Does a great job...........
-
Subscriber from SANTA CLARA, CA wrote about a local auto repair shop:
Very competent and quality work........
-
Subscriber from OAKLAND, CA wrote about a local auto repair shop:
very honest and reasonable cost.......
-
Subscriber from SAN JOSE, CA wrote about a local auto repair shop:
He seems to know cars well and was able to identify the problem quickly. He..........
|
|
|
 |