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How does Roger's Autoworks Rate?
Roger's Autoworks received 12 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
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Roger's Autoworks
3022 Broadway
Oakland, CA
Phone: 510-465-1705



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What can Consumers' CHECKBOOK tell you about Roger's Autoworks?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 12 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Hourly labor rate for major mechanical repairs:
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?
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Sample Subscriber Comments & Reviews for Auto Repair Shops in the San Francisco Bay Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.

  • Subscriber from NOVATO, CA wrote about a local auto repair shop: Have used them for two of our older cars. Service was excellent, timely and at..........
  • Subscriber from BENICIA, CA wrote about a local auto repair shop: They are willing to find used parts to reduce the cost........
  • Subscriber from CONCORD, CA wrote about a local auto repair shop: Their work area looks so clean, it seems like one could eat their dinner off..........
  • Subscriber from CONCORD, CA wrote about a local auto repair shop: Ive been taking my cars there for several years. They are professional and honest. They..........
  • Subscriber from OAKLAND, CA wrote about a local auto repair shop: Roger (the owner and mechanic) is great! We used to use the VW dealer, and..........
  • Subscriber from RICHMOND, CA wrote about a local auto repair shop: They found issues (fan belt and radiator) that needed repair and advised me to fix..........
  • Subscriber from DANVILLE, CA wrote about a local auto repair shop: Very trustworthy business. Really stand behind work. Not overpriced........
  • Subscriber from SAN JOSE, CA wrote about a local auto repair shop: Weve been with Jensens for several years, and have been extremely pleased with their level..........
  • Subscriber from SAN FRANCISCO, CA wrote about a local auto repair shop: Always pleasant; slip me in in emergencies; work done on time and correctly the first..........
  • Subscriber from SAN CARLOS, CA wrote about a local auto repair shop: Great people. Wish the fixed Hondas........