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CHECKBOOK provides:
- Award winning articles and reports of over 4,800 firms, compiled from more than 197,000 consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover shopping to compare prices
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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Bay Area Consumers' CHECKBOOK (CHECKBOOK.org) will save you trouble, time, and money. It's the independent, non-profit, no-advertising source of ratings and advice on hundreds of types of services you use in your everyday life. See list of services covered.
CHECKBOOK only publishes ratings for a specific firm when an adequate number of ratings of that firm (sample size) is reached. Therefore, not all firms in a given category will appear in CHECKBOOK's ratings tables. |
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3972 El Camino Real Palo Alto, CA
Phone: 650-493-1371
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
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Jim Davis Automotive, Palo Alto, CA |
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Say Ray Foreign Auto Service, Palo Alto, CA |
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Carlsen Audi, Palo Alto, CA |
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Mechanica Automotive, Palo Alto, CA |
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Meissner Automotive, Palo Alto, CA |
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Kurt's & Dorn's Auto Service, Palo Alto, CA |
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Barron Park Shell, Palo Alto, CA |
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D M Motors, Palo Alto, CA |
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Park Avenue Motors, Palo Alto, CA |
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Sherman's Auto Service, Palo Alto, CA |
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many more...... |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from BOLINAS, CA wrote about a local auto repair shop:
Knowledgeable and attentive........
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Subscriber from OAKLAND, CA wrote about a local auto repair shop:
No nonsense, no extras, excellent work, very important, they found the time when I needed..........
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Subscriber from SUNNYVALE, CA wrote about a local auto repair shop:
This shop is tops. Probably a tad higher priced than most, but it seems worthwhile..........
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Subscriber from SAN FRANCISCO, CA wrote about a local auto repair shop:
The shop has recently changed hands. My ratings should not be used because I dont..........
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Subscriber from MILL VALLEY, CA wrote about a local auto repair shop:
They are a pleasure to work with........
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Subscriber from PALO ALTO, CA wrote about a local auto repair shop:
I have had very good experience with Jim and his staff........
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Subscriber from LOS GATOS, CA wrote about a local auto repair shop:
Only work on BMW and Mercedes........
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Subscriber from SUNNYVALE, CA wrote about a local auto repair shop:
These guys do superb work, but they are a bit pricey........
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Subscriber from SAN FRANCISCO, CA wrote about a local auto repair shop:
Have been using them for since 2004........
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Subscriber from PALO ALTO, CA wrote about a local auto repair shop:
Best, most honest car repair guy Ive ever dealt with. Use him for everything........
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