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A & A Auto Service received 66 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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961 S 3rd St
San Jose, CA
Phone: 408-292-5901
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"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
66 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What makes of vehicles does shop repair? |
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Stevens Creek Automotive, San Jose, CA
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Premier Nissan, San Jose, CA
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Capitol Toyota Scion, San Jose, CA
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Stevens Creek Toyota, San Jose, CA
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Willow Glen Union 76, San Jose, CA
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Audi Stevens Creek, San Jose, CA
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Capitol Del Grand, San Jose, CA
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Capitol Mazda, San Jose, CA
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Almaden Collision & Kenny Auto, San Jose, CA
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Courtesy Chevrolet, San Jose, CA
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Michael & Co, San Jose, CA
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Almaden Chevron, San Jose, CA
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Tires Unlimited, San Jose, CA
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Stevens Creek Chrysler Jeep Dodge, San Jose, CA
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Roselli Foreign Car Repair, San Jose, CA
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Hinman's Evergreen Garage, San Jose, CA
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Jensen's Foreign Car Service, San Jose, CA
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Auto America, San Jose, CA
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Honda of Stevens Creek, San Jose, CA
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Acura & Honda Connection, San Jose, CA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from PALO ALTO, CA wrote about a local auto repair shop:
This shop is owned and run by Robert, who is ethical, smart, and extremely careful..........
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Subscriber from MORGAN HILL, CA wrote about a local auto repair shop:
I have used made in Japan made in the USA for years, they have worked..........
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Subscriber from NOVATO, CA wrote about a local auto repair shop:
Their prices are not the cheapest but more in the middle. I feel safer with..........
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Subscriber from SAN FRANCISCO, CA wrote about a local auto repair shop:
Gary is honest, fair and reliable. My husband had taken his car to the Nissan..........
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Subscriber from DANVILLE, CA wrote about a local auto repair shop:
eduardo is reasonable, and if its not broke he wont try to replace it.......
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Subscriber from SAN FRANCISCO, CA wrote about a local auto repair shop:
Fantastic. Great work at great prices, and you do not feel taken advantage of........
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Subscriber from DANVILLE, CA wrote about a local auto repair shop:
service is very good and service adviser Anneliese Malley extremely helpful........
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Subscriber from SAN JOSE, CA wrote about a local auto repair shop:
Excellent service/great customer interface. Small shop / top quality........
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Subscriber from PLEASANT HILL, CA wrote about a local auto repair shop:
They do excellant work. They try to keep the cost down and give good options...........
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