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Michael & Co received 105 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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380 Lincoln Ave
San Jose, CA
Phone: 408-286-2988
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"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
105 ratings |
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from SAN FRANCISCO, CA wrote about a local auto repair shop:
Overall, work was good but they indicated a complimentary car wash was done on my..........
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Subscriber from SAN CARLOS, CA wrote about a local auto repair shop:
Very pleasant knowledgeable staff. I use them for my care and for my elderly partents...........
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Subscriber from SAN FRANCISCO, CA wrote about a local auto repair shop:
So happy Sang is back from Korea! Ive been using U&I for over 20 years..........
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Subscriber from SANTA CLARA, CA wrote about a local auto repair shop:
I have been using this facility since the previous owner. I have been more than..........
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Subscriber from SAN JOSE, CA wrote about a local auto repair shop:
Great AAA repair shop. Been using them for years........
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Subscriber from EL CERRITO, CA wrote about a local auto repair shop:
Always very helpful and wonderful service........
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Subscriber from SAN FRANCISCO, CA wrote about a local auto repair shop:
GOOD ADVICE FOR OLDER WOMAN W/ LITTLE REPAIR KNOWLEDGE. TELLS ME WHEN SERVICE IS NOT..........
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Subscriber from SAN JOSE, CA wrote about a local auto repair shop:
This is a tiny operation. The owner and his assistant do all the work, but..........
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Subscriber from PLEASANT HILL, CA wrote about a local auto repair shop:
Upon the advice of someone close and very well trusted, automotively, I went to this..........
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Subscriber from OAKLAND, CA wrote about a local auto repair shop:
very honest and reasonable cost.......
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Subscriber from MOUNTAIN VIEW, CA wrote about a local auto repair shop:
This is a great shop with excellent customer service. Check-in and check-out are painless, and..........
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Subscriber from LOS ALTOS, CA wrote about a local auto repair shop:
just noticed that the Phone # is not correct for this co. the correct PH#..........
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Subscriber from SUNNYVALE, CA wrote about a local auto repair shop:
My 1981 Datsun 280-ZX has reached the age where it needs more repairs. Many of..........
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Subscriber from SAN MATEO, CA wrote about a local auto repair shop:
They go the extra mile and dont charge an arm and a leg. Extremely friendly..........
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