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How does Stevens Creek Automotive Rate?
Stevens Creek Automotive received 18 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
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Stevens Creek Automotive
2812 Stevens Creek Blvd
San Jose, CA
Phone: 408-243-2422



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What can Consumers' CHECKBOOK tell you about Stevens Creek Automotive?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 18 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Hourly labor rate for major mechanical repairs:
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?
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many more......

 
Sample Subscriber Comments & Reviews for Auto Repair Shops in the San Francisco Bay Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.

  • Subscriber from SAN JOSE, CA wrote about a local auto repair shop: This is a small, somewhat messy independent shop. They take care of my old Ford...........
  • Subscriber from MORGAN HILL, CA wrote about a local auto repair shop: These folks got the work I needed done super quickly. They suggested a reasonably-priced solution..........
  • Subscriber from BERKELEY, CA wrote about a local auto repair shop: Excellent service........
  • Subscriber from SAN JOSE, CA wrote about a local auto repair shop: Pricey but believe I get good value for fees paid........
  • Subscriber from MENLO PARK, CA wrote about a local auto repair shop: These guys are the tops in perfomrance and knowledge.......
  • Subscriber from KENTFIELD, CA wrote about a local auto repair shop: Superior service at competitive prices........
  • Subscriber from PACIFICA, CA wrote about a local auto repair shop: Excellent Service! Repairs ahead of schedule. Keeps you informed of all costs........
  • Subscriber from WALNUT CREEK, CA wrote about a local auto repair shop: very helpful with emergency repair.......
  • Subscriber from CORTE MADERA, CA wrote about a local auto repair shop: Would not trust my Saab story to anyone else, especially the Saab/GM dealership........
  • Subscriber from REDWOOD CITY, CA wrote about a local auto repair shop: I picked this place from superior ratings from Consumers Checkbook last year, based on high..........