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Tuesday, March 16, 2010

Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.

Automobiles--Insurance

Any consumer would be right to view with skepticism advertisements that promise big savings for low effort. But in the case of auto insurance, there's truth to the claims: most Bay Area drivers actually can save hundreds of dollars-over $1,000 in some cases-by simply switching auto insurers. And you don't have to forsake service for a better rate. We break down your options, including ratings of insurers for price and service, and also advise you on which coverage options are and aren't worth the cost.

From Bay Area Consumers' CHECKBOOK Magazine

Read our article and findings (available exclusively to CHECKBOOK subscribers)

Back to Bay Area Consumers' CHECKBOOK Table of Contents.



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Name Number of ratings Checkbook's top rating for quality () What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably raising premium as a result of claim(s)" What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably cutting coverage as a result of claim(s)"
1. 21st Century


86 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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2. Allstate


172 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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3. Ameriprise/IDS


11 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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4. Amica Mutual


72 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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5. California Casualty


51 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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6. CSAA


665 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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7. Farmers


141 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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8. GEICO


129 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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9. Liberty Mutual


51 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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10. Mercury


68 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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11. Nationwide


26 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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12. Progressive


22 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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13. Safeco


58 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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14. State Farm


569 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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15. The Hartford/AARP


50 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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16. Travelers


10 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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17. USAA


330 ratings Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
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Sample Subscriber Comments/Reviews About Auto Insurance Companies
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Insurance Companies Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Insurance Companies.




 
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