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CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto insurance company .

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"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
A localized consumer reports.
A Consumers' CHECKBOOK Subscriber
Checkbook is a consumer magazine that provides you details that Consumers Reports ignores. With Checkbook, you see just how many people appraised the services of a particular business which lends credibility and validity to the grade the business was given...
A Consumers' CHECKBOOK Subscriber
I love my Bay Area (San Francisco Bay Area) Checkbook and have given subscriptions out as presents.
A Consumers' CHECKBOOK Subscriber
When I need to find quality help at a good price I turn to Consumer Checkbook.
A Consumers' CHECKBOOK Subscriber
Whenever I need a service, I always hope Checkbook has produced their ratings.
A Consumers' CHECKBOOK Subscriber
I've never been disappointed by the recommendations from Consumers' Checkbook.After all the reviews are from consumers,not advertisers.
A Consumers' CHECKBOOK Subscriber
I've used these books to find everything from tailors, to mechanics, to dentists. It's a great resource when trying to spend money wisely.
A Consumers' CHECKBOOK Subscriber
I have subscribed to Checkbook for many years. It is something one simply cannot be without!
A Consumers' CHECKBOOK Subscriber
Very helpful for many kinds of services. Just because you have Angies List as I do, does not mean you don't need this too. Checkbook often has better or the only coverage.
A Consumers' CHECKBOOK Subscriber
My first "Go To" reference for anything in the Bay Area!
A Consumers' CHECKBOOK Subscriber
I shall stick with Checkbook. I'm dropping Angie's List because it is too expensive for what I get out of it. I don't trust Yelp, so right now Checkbook seems to be the best option for impartial reviews. I like the subscriber reviews too, and you changed the menu access to them.
A Consumers' CHECKBOOK Subscriber
Your service is INVALUABLE. I cannot compliment you enough on your magazine and on-line referral and information service. I would be absolutely lost without you. Thank you, thank you, thank you…
A Consumers' CHECKBOOK Subscriber
Thank you again for providing an invaluable resource to Bay Area consumers.
A Consumers' CHECKBOOK Subscriber
Your publication has been very valuable to us over the years, in terms of the services that we have used. .. So, thank you, you have provided much more than you have cost over the years…
A Consumers' CHECKBOOK Subscriber
I love this service and am happy to give back in return. Keep up the good work.
A Consumers' CHECKBOOK Subscriber
Your work is very important for us - so thank you for your help this year.
A Consumers' CHECKBOOK Subscriber
Good suggestions for vendors and also on which services are really necessary.
A Consumers' CHECKBOOK Subscriber
A great source of information on service providers.
A Consumers' CHECKBOOK Subscriber
Thousands of body shops. How do I pick one? Checkbook!
A Consumers' CHECKBOOK Subscriber
Love this info!!!
A Consumers' CHECKBOOK Subscriber

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Name |
Number of ratings |
Checkbook's top rating for quality ( ) |
What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably raising premium as a result of claim(s)" |
What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably cutting coverage as a result of claim(s)" |
| 1. |
21st Century
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Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 2. |
Allstate
800-255-7828
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239 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 3. |
Ameriprise/IDS
888-239-9953
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21 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 4. |
Amica Mutual
800-242-6422
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111 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 5. |
California Casualty
866-680-5143
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67 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 6. |
CSAA
877-323-4222
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929 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 7. |
Farmers
800-327-6377
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199 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 8. |
GEICO
800-861-8380
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186 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 9. |
Illinois Farmers
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Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 10. |
Liberty Mutual
800-837-5254
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67 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 11. |
Mercury
800-956-3728
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88 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 12. |
Nationwide
877-663-6877
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37 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 13. |
Progressive
800-776-4737
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33 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 14. |
Safeco
800-332-3226
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80 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 15. |
State Farm
Local agent
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808 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 16. |
The Hartford/AARP
Local agent
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69 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 17. |
Travelers
888-695-4625
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17 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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| 18. |
USAA
800-531-8722
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460 ratings |
Available exclusively to Bay Area Consumers' CHECKBOOK subscribers
Subscribe now for ratings, articles and more.
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Insurance Companies Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Insurance Companies.
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Subscriber from ALAMEDA, CA wrote about a local auto insurance company:
They have handled all my insurance needs (property or collision damage) on my car in..........
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Subscriber from MORGAN HILL, CA wrote about a local auto insurance company:
I have been a customer of Allstate for 30 years. and have always had excellent..........
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Subscriber from SANTA CLARA, CA wrote about a local auto insurance company:
Fantastic customer service, made things very easy.......
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Subscriber from SAN FRANCISCO, CA wrote about a local auto insurance company:
Absolutely superlative service from USAA; they understood customer service!.......
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Subscriber from MONTE SERENO, CA wrote about a local auto insurance company:
We had a car window break & fall out while driving on the freeway. Our..........
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Subscriber from PIEDMONT, CA wrote about a local auto insurance company:
They assured us that our rates would not be raised when the insured car was..........
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Subscriber from LOS ALTOS, CA wrote about a local auto insurance company:
The best, if you qualify for membership........
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Subscriber from SAN JOSE, CA wrote about a local auto insurance company:
Have dealt with USAA for 38 yrs and am VERY happy with them.......
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Subscriber from ALBANY, CA wrote about a local auto insurance company:
Received excellent service and claim payment was fair and quick........
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Subscriber from SUNNYVALE, CA wrote about a local auto insurance company:
Initially told body shop to proceed with repair, then wanted to total car. Finally had..........
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