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21st Century, |
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Allstate, |
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Ameriprise/IDS, |
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Amica Mutual, |
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CSAA, |
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Farmers, |
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GEICO, |
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Liberty Mutual, |
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Mercury, |
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Nationwide, |
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Progressive, |
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Safeco, |
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State Farm, |
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The Hartford/AARP, |
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Travelers, |
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USAA, |
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See how California Casualty scored based on 51 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Number of customer survey ratings: |
51 ratings |
| What percent of customers rated firm "superior" for "simplicity of claim procedures": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "speed of claim payment"? |
| What percent of customers rated firm "superior" for "adequacy of claim payment"? |
| What percent of customers rated firm "superior" for "courtesy and helpfulness of claim representatives"? |
| What percent of customers rated firm "superior" for "not unreasonably raising premium as a result of claim(s)": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably raising premium as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from HILLSBOROUGH, CA wrote on 09/19/07
- NOT SURE ON PREMIUM INCREASE. ACCIDENT WAS NOT MY FAULT. REAR ENDED........
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Subscriber from SAN JOSE, CA wrote on 09/12/07
- If You file claims with California Casualty and even if you are not at fault..........
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Subscriber from OAKLAND, CA wrote on 12/11/06
- Claim payment only adequate after a lot of negotiating. They were more interested in settling..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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