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21st Century, |
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Allstate, |
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Ameriprise/IDS, |
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Amica Mutual, |
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California Casualty, |
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CSAA, |
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Farmers, |
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Liberty Mutual, |
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Mercury, |
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Nationwide, |
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Progressive, |
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Safeco, |
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State Farm, |
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The Hartford/AARP, |
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Travelers, |
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USAA, |
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many more...... |
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See how GEICO scored based on 129 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Number of customer survey ratings: |
129 ratings |
| What percent of customers rated firm "superior" for "simplicity of claim procedures": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "speed of claim payment"? |
| What percent of customers rated firm "superior" for "adequacy of claim payment"? |
| What percent of customers rated firm "superior" for "courtesy and helpfulness of claim representatives"? |
| What percent of customers rated firm "superior" for "not unreasonably raising premium as a result of claim(s)": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably raising premium as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SAUSALITO, CA wrote on 07/08/09
- I've used Geico since the 70's when I was a teacher. They are just incredibly..........
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Subscriber from ALAMEDA, CA wrote on 01/19/09
- They were unreasonable with the estimate which my insurance company verified and were extremely unhelpful..........
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Subscriber from WALNUT CREEK, CA wrote on 09/11/08
- GEICO found it more expedient to pay off someone's claim against me rather than investigate..........
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Subscriber from PIEDMONT, CA wrote on 08/26/08
- They assured us that our rates would not be raised when the insured car was..........
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Subscriber from SAN LEANDRO, CA wrote on 08/05/08
- Claim was for windshield glass repair of a small crack caused by road debris. Claim..........
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Subscriber from SUNNYVALE, CA wrote on 09/19/07
- They took care of everything after my fender bender. I only had to call in..........
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Subscriber from EL CERRITO, CA wrote on 08/14/07
- FANTASTIC. I will never give up Geico. I had to file FOUR auto claims in..........
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Subscriber from SAN JOSE, CA wrote on 07/15/07
- I filed a claim with GEICO, the insurance of the at-fault driver in an accident..........
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Subscriber from HERCULES, CA wrote on 06/21/07
- SETTLE CLAIMS WITH LITTLE INVESTIGATION COULD BE MORE AGGRESSIVE IN A DISPUTED CLAIM AS TO..........
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Subscriber from SAN ANDREAS, CA wrote on 10/10/06
- Windshield glass claim only........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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