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1st United Services Credit Union, |
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Addison Avenue Federal Credit Union, |
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Alliance Credit Union, |
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Bank of Alameda, |
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Bank of America, |
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Bank of Marin, |
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Bank of Petaluma, |
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Bank of Rio Vista, |
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Bank of Santa Clara, |
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Bay Federal Credit Union, |
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Borel Private Bank & Trust Company, |
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Cal State 9 Credit Union, |
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California Bank & Trust, |
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Chevron Federal Credit Union, |
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Citibank, |
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Coast Commercial Bank, |
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Comerica Bank, |
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CommonWealth Central Credit Union, |
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Contra Costa Federal Credit Union, |
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Cooperative Center Federal Credit Union, |
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Downey Savings, |
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Exchange Bank, |
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First Republic Bank, |
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Fremont Bank, |
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Golden Bay Federal Credit Union, |
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many more...... |
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See how Bank of the West scored based on 431 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Locales serviced: |
Available exclusively to CHECKBOOK Subscribers. |
| Approximate number of branches in area: |
| Number of customer survey ratings: |
431 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "pleasantness of staff"? |
| What percent of customers rated firm "superior" for "knowledge of staff"? |
| What percent of customers rated firm "superior" for "speed of service": |
| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
| What percent of customers rated firm "superior" for "convenience of hours": |
| What percent of customers rated firm "superior" for "clarity of written communications"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from HAYWARD, CA wrote on 08/24/09
- Friendliest staff I've ever met........
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Subscriber from OAKLAND, CA wrote on 07/18/09
- The staff at this bank are SO nice. Although I have only one small account..........
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Subscriber from BERKELEY, CA wrote on 07/17/09
- At the branches I've used, I've experienced a community bank that will usually work with..........
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Subscriber from BELMONT, CA wrote on 07/15/09
- In the past there were some disconnects between their online service and the bank itself...........
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Subscriber from CASTRO VALLEY, CA wrote on 06/26/09
- Fast, friendly and personalized service.......
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Subscriber from PACIFICA, CA wrote on 08/27/08
- I just decided to try them because they have handy locations for me and they..........
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Subscriber from ROHNERT PARK, CA wrote on 08/12/08
- Great place to do my Banking. I do not use their "other services" such a..........
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Subscriber from PALO ALTO, CA wrote on 07/15/08
- On the one occasion where there was a problem, staff fumbled about, uncertain how to..........
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Subscriber from BERKELEY, CA wrote on 10/06/07
- The North Berkeley branch as well as the 2 on Montgomery St in SF really..........
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Subscriber from MORGAN HILL, CA wrote on 09/26/07
- Holds placed on funds transferred seem excessive.......
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- See more comments at Bay Area Consumers' CHECKBOOK.
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