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1st United Services Credit Union, |
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Addison Avenue Federal Credit Union, |
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Alliance Credit Union, |
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Bank of Alameda, |
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Bank of America, |
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Bank of Marin, |
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Bank of Petaluma, |
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Bank of Rio Vista, |
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Bank of Santa Clara, |
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Bank of the West, |
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Bay Federal Credit Union, |
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Borel Private Bank & Trust Company, |
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Cal State 9 Credit Union, |
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California Bank & Trust, |
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Chevron Federal Credit Union, |
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Citibank, |
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Coast Commercial Bank, |
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Comerica Bank, |
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CommonWealth Central Credit Union, |
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Contra Costa Federal Credit Union, |
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Cooperative Center Federal Credit Union, |
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Downey Savings, |
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Exchange Bank, |
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Fremont Bank, |
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Golden Bay Federal Credit Union, |
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many more...... |
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See how First Republic Bank scored based on 69 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Locales serviced: |
Available exclusively to CHECKBOOK Subscribers. |
| Approximate number of branches in area: |
| Number of customer survey ratings: |
69 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "pleasantness of staff"? |
| What percent of customers rated firm "superior" for "knowledge of staff"? |
| What percent of customers rated firm "superior" for "speed of service": |
| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
| What percent of customers rated firm "superior" for "convenience of hours": |
| What percent of customers rated firm "superior" for "clarity of written communications"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SAN MATEO, CA wrote on 10/19/09
- I am a new customer this year. I was amazed at the high quality customer..........
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Subscriber from RICHMOND, CA wrote on 08/20/09
- First Republic bought Bank of Walnut Creek. BWC was superior to First Republic Bank in..........
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Subscriber from EMERALD HILLS, CA wrote on 08/17/09
- My experience is with the Redwood City branch at 776 El Camino Real (Tel 650-216-8883)...........
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Subscriber from SAN FRANCISCO, CA wrote on 07/15/09
- Nice small bank for personal attention........
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Subscriber from SAN FRANCISCO, CA wrote on 09/05/08
- Requested CD rollover by email. Request was "overlooked". Response was surly and unhelpful. Had to..........
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Subscriber from SUNNYVALE, CA wrote on 10/16/07
- Personal service like in the good old days. They know you and, if you call..........
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Subscriber from PALO ALTO, CA wrote on 07/10/07
- Very personalized service.......
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Subscriber from SAN FRANCISCO, CA wrote on 10/17/06
- The staff is servile to the point of embarrassment........
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Subscriber from SAN FRANCISCO, CA wrote on 10/02/06
- I transfered most of my banking relationships to this bank because I am being treated..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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