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1st United Services Credit Union, |
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Addison Avenue Federal Credit Union, |
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Alliance Credit Union, |
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Bank of Alameda, |
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Bank of America, |
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Bank of Marin, |
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Bank of Petaluma, |
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Bank of Rio Vista, |
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Bank of Santa Clara, |
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Bank of the West, |
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Bay Federal Credit Union, |
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Borel Private Bank & Trust Company, |
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Cal State 9 Credit Union, |
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California Bank & Trust, |
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Chevron Federal Credit Union, |
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Citibank, |
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Coast Commercial Bank, |
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Comerica Bank, |
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CommonWealth Central Credit Union, |
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Contra Costa Federal Credit Union, |
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Cooperative Center Federal Credit Union, |
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Downey Savings, |
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Exchange Bank, |
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First Republic Bank, |
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Fremont Bank, |
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many more...... |
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See how Union Bank of California scored based on 173 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Locales serviced: |
Available exclusively to CHECKBOOK Subscribers. |
| Approximate number of branches in area: |
| Number of customer survey ratings: |
173 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "pleasantness of staff"? |
| What percent of customers rated firm "superior" for "knowledge of staff"? |
| What percent of customers rated firm "superior" for "speed of service": |
| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
| What percent of customers rated firm "superior" for "convenience of hours": |
| What percent of customers rated firm "superior" for "clarity of written communications"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from PALO ALTO, CA wrote on 07/29/09
- University Avenue branch, Palo Alto.......
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Subscriber from BERKELEY, CA wrote on 07/28/09
- I have had my checking account with Union Bank for about 25 years and seldom..........
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Subscriber from OAKLAND, CA wrote on 07/04/09
- In general satisfied. Never a wait in the office. Only complaint it clarity of communication/consistency..........
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Subscriber from WALNUT CREEK, CA wrote on 09/14/08
- Union Bank of CA is one of the better banks in the Bay Area due..........
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Subscriber from DANVILLE, CA wrote on 08/25/08
- Friendly and peronal.......
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Subscriber from OAKLAND, CA wrote on 09/13/07
- Banks aren't what they used to be (and certainly aren't the kind of personal service..........
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Subscriber from DANVILLE, CA wrote on 12/06/06
- I am a customer of the Danville branch........
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Subscriber from PALO ALTO, CA wrote on 10/17/06
- I've used Union Bank for my business account for 9 years and have been happy..........
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Subscriber from EL CERRITO, CA wrote on 10/11/06
- Used to be great. Now it's become like all other big banks. (Berkeley branch).......
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- See more comments at Bay Area Consumers' CHECKBOOK.
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