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1st United Services Credit Union, |
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Addison Avenue Federal Credit Union, |
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Alliance Credit Union, |
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Bank of Alameda, |
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Bank of America, |
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Bank of Marin, |
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Bank of Petaluma, |
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Bank of Rio Vista, |
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Bank of Santa Clara, |
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Bank of the West, |
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Bay Federal Credit Union, |
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Borel Private Bank & Trust Company, |
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Cal State 9 Credit Union, |
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California Bank & Trust, |
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Chevron Federal Credit Union, |
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Citibank, |
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Coast Commercial Bank, |
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Comerica Bank, |
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CommonWealth Central Credit Union, |
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Contra Costa Federal Credit Union, |
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Cooperative Center Federal Credit Union, |
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Downey Savings, |
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Exchange Bank, |
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First Republic Bank, |
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Fremont Bank, |
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See how Wells Fargo Bank scored based on 1833 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Locales serviced: |
Available exclusively to CHECKBOOK Subscribers. |
| Approximate number of branches in area: |
| Number of customer survey ratings: |
1833 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "pleasantness of staff"? |
| What percent of customers rated firm "superior" for "knowledge of staff"? |
| What percent of customers rated firm "superior" for "speed of service": |
| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
| What percent of customers rated firm "superior" for "convenience of hours": |
| What percent of customers rated firm "superior" for "clarity of written communications"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from FREMONT, CA wrote on 11/22/09
- Never had an issue. Have my personal, business, mortagage with them, and a brokerage account........
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Subscriber from ORINDA, CA wrote on 11/14/09
- orinda branch.......
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Subscriber from SAN FRANCISCO, CA wrote on 09/28/09
- Banked with them for 23 years. Normally quite good, but following the WaMu acquisition, this..........
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Subscriber from MENLO PARK, CA wrote on 09/15/09
- Difficulty making deposits; tellers delay while alerting bank officers, who in turn try to sell..........
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Subscriber from OAKLAND, CA wrote on 08/24/09
- too many phony pleasantries. how are you, how was your weekend, sorry for the wait..........
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Subscriber from SAN JOSE, CA wrote on 08/19/09
- Fees are numerous and high........
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Subscriber from OAKLAND, CA wrote on 08/06/09
- Always looking for new fees, be careful to read everything if you are to avoid..........
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Subscriber from SAN FRANCISCO, CA wrote on 08/04/09
- Wells seems to practice fee policy churn - they keep changing the rules on you..........
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Subscriber from BERKELEY, CA wrote on 08/04/09
- Wells Fargo representatives at the Elmwood branch fall over each other to welcome you. The..........
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Subscriber from OAKLAND, CA wrote on 07/30/09
- They had a great system of personal bankers for those with adequate accounts. They have..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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