 |
Cycle Sports received 21 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local bicycle repair shop.

|
 |
3530 Grand Ave
Oakland, CA
Phone: 510-444-7900
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
|
|
| Areas Firm Serves: |
|
| Equipment Firm Services/Installs: |
|
| Number of customer survey ratings: |
21 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated Cycle Sports "superior" for "doing work properly"? |
|
| What percent of customers rated Cycle Sports "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated Cycle Sports "superior" for "letting you know cost early"? |
|
| What percent of customers rated Cycle Sports "superior" for "advice on service options and costs"? |
|
| What percent of customers rated Cycle Sports "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
| Fee for an estimate if repair work is not done: |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Bicycle Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Bicycle Shops.
-
Subscriber from SAN FRANCISCO, CA wrote about a local bicycle repair shop:
Most informative and helpful staff Ive ever experienced in a bike shop........
-
Subscriber from PALO ALTO, CA wrote about a local bicycle repair shop:
Great service from staff that likes all kinds of bikes and cyclists........
-
Subscriber from ANNANDALE, VA wrote about a local bicycle repair shop:
Replaced my rear tire, which had bad bearings, for a minimal amount by finding a..........
-
Subscriber from LAFAYETTE, CA wrote about a local bicycle repair shop:
Bought my road bike here four years ago and take it back for servicing and..........
-
Subscriber from SAN JOSE, CA wrote about a local bicycle repair shop:
Small one man shop. Specializes in road bikes but is expanding into commuter bikes. Very..........
-
Subscriber from SAN FRANCISCO, CA wrote about a local bicycle repair shop:
Good neighborhood bike shop (attached to a cafe)........
-
Subscriber from PLEASANT HILL, CA wrote about a local bicycle repair shop:
Larry went out his way to give me accurate safety information about raising my bicycle..........
-
Subscriber from CONCORD, CA wrote about a local bicycle repair shop:
Its always a pleasure to use these guys to fix my bikes. Their prices are..........
-
Subscriber from CONCORD, CA wrote about a local bicycle repair shop:
It really took a long time to get a simple tune-up done, because their schedule..........
-
Subscriber from SAN MATEO, CA wrote about a local bicycle repair shop:
Great knowledgable friendly staff. I had a problem no one could help until I went..........
|
|
|
 |