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Monday, November 23, 2009
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Bay Area Consumers' CHECKBOOK > Bike Peddlers > City Cycle
 
Bay Area Consumers' CHECKBOOK > Bike Peddlers
City Cycle
3001 Steiner St
San Francisco, CA
Phone: 415-346-2242
See how City Cycle scored based on 19 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about City Cycle?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 19 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated City Cycle "superior" for "doing work properly"?
What percent of customers rated City Cycle "superior" for "starting and completing work promptly"?
What percent of customers rated City Cycle "superior" for "letting you know cost early"?
What percent of customers rated City Cycle "superior" for "advice on service options and costs"?
What percent of customers rated City Cycle "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SAN FRANCISCO, CA wrote on 08/30/09
Competent & friendly.......
Subscriber from BIRMINGHAM, MI wrote on 07/09/09
I am happy they are located in the City and they are passionate about biking..........
Subscriber from SAN FRANCISCO, CA wrote on 09/26/06
I've been doing business with City Cycle for over 20 years. The shop and staff..........
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data









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