Everyone is assembled, the background is just right, they're all smiling. It's all picture-perfect-with one exception. The camera has stopped working. Our ratings of repair shops should help you get ready for a better result the next time.

Read our article and findings (available exclusively to CHECKBOOK subscribers)

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Sample Subscriber Comments/Reviews About Camera Repair Shops

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Camera Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Camera Repair Shops.

• Subscriber from SAN JOSE, CA wrote Another Shop: Spent a long long time with me on phone, advised not to service the camera...........
• Subscriber from SUNNYVALE, CA wrote Another Shop: Camera repair shops are getting few and far between. This one is excellent. They tell..........
• Subscriber from SAN JOSE, CA wrote Another Shop: NO CAMERA REPAIR SERVICE, THEY SEND OUT TO MANUFACTURER.......
• Subscriber from ALAMEDA, CA wrote Another Shop: JUst a great place. Very honest and upon request I was able to get same..........
• Subscriber from BENICIA, CA wrote Another Shop: Staff was incredibly rude about a camara repair. This was second poor experience. Chalked up..........
• Subscriber from PALO ALTO, CA wrote Another Shop: Very good service in repairing an Olympus SLR digital camera, plus good advice on other..........
• Subscriber from SAN FRANCISCO, CA wrote Another Shop: excellent repairshop on a camera that others in SF would not touch. Friendly service ,non..........
• Subscriber from SAN JOSE, CA wrote Another Shop: NO CAMERA REPAIR SERVICE IN HOUSE.......