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1600 S Winchester Blvd
Campbell, CA
Phone: 408-374-1880
See how San Jose Camera & Video scored based on 154 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
154 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SAN JOSE, CA wrote on 10/25/09
- In the last year, I've been very pleased with the support I've gotten at SJ..........
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Subscriber from SAN JOSE, CA wrote on 09/11/09
- Prompt customer contact, fair evaluation of broken product and appropriate choice of a replacement camera..........
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Subscriber from SAN JOSE, CA wrote on 08/04/09
- Good selection; bad service........
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Subscriber from SAN JOSE, CA wrote on 08/13/08
- I was looking for a lens cover for my video camera and they helped locate..........
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Subscriber from CAMPBELL, CA wrote on 06/10/08
- I am astonished that this store remains in business with the way they treat and..........
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Subscriber from FREMONT, CA wrote on 09/26/07
- The only place locally where you can handle a camera and then buy it at..........
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Subscriber from CAMPBELL, CA wrote on 09/25/07
- This is a high end store and you need to know what you are asking..........
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Subscriber from SAN JOSE, CA wrote on 09/22/07
- Not the most pleasant people to deal with, but they know their stuff when it..........
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Subscriber from SUNNYVALE, CA wrote on 11/19/06
- I have bought a slide copier (35 mm to digital) and two cameras there this..........
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Subscriber from SAN JOSE, CA wrote on 09/27/06
- Snobbish counter people. Not recommended........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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