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Cleanway USA, Campbell, CA |
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Coit Carpet Cleaning, Burlingame, CA |
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Cole's Carpet & Upholstery, Hayward, CA |
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Diablo Carpet Cleaning, Walnut Creek, CA |
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Duraclean Service, Sunnyvale, CA |
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East Bay Chem-Dry, Lafayette, CA |
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4043 Transport St
Palo Alto, CA
Phone: 650-856-9551
See how G & G Carpet Rug & Upholstery Cleaners scored based on 257 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
257 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated G & G Carpet Rug & Upholstery Cleaners "superior" for "doing work properly"? |
| What percent of customers rated G & G Carpet Rug & Upholstery Cleaners "superior" for "starting and completing work promptly"? |
| What percent of customers rated G & G Carpet Rug & Upholstery Cleaners "superior" for "letting you know cost early"? |
| What percent of customers rated G & G Carpet Rug & Upholstery Cleaners "superior" for "advice on service options and costs"? |
| What percent of customers rated G & G Carpet Rug & Upholstery Cleaners "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SAN JOSE, CA wrote on 09/19/09
- Used this company for many years but I rated them for the first time. I..........
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Subscriber from PALO ALTO, CA wrote on 09/10/09
- Very good but very expensive........
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Subscriber from SUNNYVALE, CA wrote on 09/08/09
- Excellent Service/Quality.......
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Subscriber from BURLINGAME, CA wrote on 08/04/09
- We are a repeat customer. The staff is pleasant, prompt, and takes exceptional care cleaning..........
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Subscriber from PALO ALTO, CA wrote on 08/03/09
- Carpet cleaning lasts. However prices have gone up considerably faster than COL, which is difficult..........
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Subscriber from MENLO PARK, CA wrote on 07/28/09
- I can't say enough good about this firm........
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Subscriber from SAN JOSE, CA wrote on 02/10/09
- G&G always does an excellent job........
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Subscriber from CUPERTINO, CA wrote on 09/15/08
- They are great, but quite costly........
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Subscriber from CUPERTINO, CA wrote on 09/10/08
- Had used this business 10 years ago. Still does very good work........
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Subscriber from LOS ALTOS HILLS, CA wrote on 09/10/08
- very pleased with the work. They kept me informed of a change of schedule two..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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