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2591 N Main St
Walnut Creek, CA
Phone: 925-256-4199
See how On Balance scored based on 17 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
17 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated On Balance "superior" for "doing work properly"? |
| What percent of customers rated On Balance "superior" for "starting and completing work promptly"? |
| What percent of customers rated On Balance "superior" for "letting you know cost early"? |
| What percent of customers rated On Balance "superior" for "advice on service options and costs"? |
| What percent of customers rated On Balance "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from EL SOBRANTE, CA wrote on 09/08/09
- They have worked on 2 of my computers. A desktop and a laptop, both Dell...........
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Subscriber from MARTINEZ, CA wrote on 06/23/08
- This is a one man shop and it was my first experience with data retrieval...........
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Subscriber from WALNUT CREEK, CA wrote on 09/12/07
- The owner/operator is a gruff old man who needs to polish up on his customer..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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