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Saturday, November 21, 2009
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Bay Area Consumers' CHECKBOOK > Computer Repair Shops > ClickAway Computer
 
Bay Area Consumers' CHECKBOOK > Computer Repair Shops
ClickAway Computer
457 E McGlincy Ln
Campbell, CA
Phone: 408-626-9400

See how ClickAway Computer scored based on 46 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about ClickAway Computer?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 46 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated ClickAway Computer "superior" for "doing work properly"?
What percent of customers rated ClickAway Computer "superior" for "starting and completing work promptly"?
What percent of customers rated ClickAway Computer "superior" for "letting you know cost early"?
What percent of customers rated ClickAway Computer "superior" for "advice on service options and costs"?
What percent of customers rated ClickAway Computer "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SAN JOSE, CA wrote on 09/15/09
They gave me a free diagnosis (with coupon). they advised me of the cost to..........
Subscriber from LOS GATOS, CA wrote on 08/02/09
An excellent choice for computer repair and purchase........
Subscriber from LOS GATOS, CA wrote on 11/15/08
My computer which was only two years old, was running very slow. So I thought..........
Subscriber from SAN JOSE, CA wrote on 09/16/08
I compared prices with a couple of other computer repair shops and Click Away quoted..........
Subscriber from LOS GATOS, CA wrote on 09/12/08
Apple Ibook repair, update.......
Subscriber from LOS GATOS, CA wrote on 08/31/08
Alway fast and inexpensive. And very good a diagnostic work........
Subscriber from LOS GATOS, CA wrote on 07/29/08
2 EXCELLENT EXPERIENCES 1 NOT SO GOOD EXPERIENCE OVERALL 2 OUT OF 3 IS NOT..........
Subscriber from SAN JOSE, CA wrote on 09/12/07
Work can be outstanding, but depends upon technician you get. Some have much more extensive..........
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in July 2009.








 
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