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Sunday, November 22, 2009
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Bay Area Consumers' CHECKBOOK > Computer Repair Shops > Best Buy
 
Bay Area Consumers' CHECKBOOK > Computer Repair Shops
Best Buy
1717 Harrison St
San Francisco, CA
Phone: 415-626-9682
See how Best Buy scored based on 17 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Best Buy?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 17 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Best Buy "superior" for "doing work properly"?
What percent of customers rated Best Buy "superior" for "starting and completing work promptly"?
What percent of customers rated Best Buy "superior" for "letting you know cost early"?
What percent of customers rated Best Buy "superior" for "advice on service options and costs"?
What percent of customers rated Best Buy "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SAN FRANCISCO, CA wrote on 09/28/07
This was the GEEK SQUAD service from Best Buys on Harrison St. SF. I don't..........
Subscriber from SAN FRANCISCO, CA wrote on 09/25/07
Used "Geek Squad" when nothing was wrong to try to establish relationship. Paid $375. Then..........
Subscriber from SAN FRANCISCO, CA wrote on 09/21/07
The "Geek Squad" is only interested in selling their extended warranty plan. They tried to..........
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in July 2009.









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