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ClickAway Computer received 25 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local computer repair shop.

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472 E El Camino Real
Sunnyvale, CA
Phone: 408-732-4500
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
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25 ratings |
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Today PC, Pleasanton, CA
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Apple Store, Pleasanton, CA
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R-Computer, Pleasant Hill, CA
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Apple Store, Corte Madera, CA
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MAC Computer Store, Berkeley, CA
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CA Master Techs, Novato, CA
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Toptek Computers, San Francisco, CA
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Apple Store, Los Gatos, CA
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Apple Store, Santa Clara, CA
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Best Buy/Geek Squad, San Jose, CA
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Best Buy/Geek Squad, Milpitas, CA
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Best Buy/Geek Squad, Pinole, CA
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Computers USA!, Clayton, CA
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Fry's Electronics, Campbell, CA
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ComputerCare, Palo Alto, CA
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Main Street Computer Store, Petaluma, CA
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ClickAway Computer, Los Altos, CA
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Central Computer Systems, Santa Clara, CA
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Computer Connection of Marin, Greenbrae, CA
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Best Buy/Geek Squad,
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Repair Shops.
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Subscriber from SAN MATEO, CA wrote about a local computer repair shop:
After making a failed computer purchase at another lccal computer repair shop I went to..........
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Subscriber from MILLBRAE, CA wrote about a local computer repair shop:
I didnt find TV repair on your list. Since this business does computors also, I..........
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Subscriber from SUNNYVALE, CA wrote about a local computer repair shop:
Great staff. Very helpful and made every effort to get my laptop up an running..........
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Subscriber from PLEASANT HILL, CA wrote about a local computer repair shop:
I have always been very happy with the excellent service and advice given by the..........
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Subscriber from SUNNYVALE, CA wrote about a local computer repair shop:
They fixed my problem for free by explaining what I needed to do. I dont..........
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Subscriber from SAN RAFAEL, CA wrote about a local computer repair shop:
Very cooperative, and seem to sincerely want to help solve your problem........
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Subscriber from MOUNTAIN VIEW, CA wrote about a local computer repair shop:
I used them for a relatively small service--wiping the hard drive of a computer I..........
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Subscriber from WATSONVILLE, CA wrote about a local computer repair shop:
Excellent... Well worth the money. Will repair MACs especially when Apple drops the ball!.......
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Subscriber from LIVERMORE, CA wrote about a local computer repair shop:
They performed a tune up tjat so far makes computer run fine and much faster..........
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