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4916 El Camino Real
Los Altos, CA
Phone: 650-964-9500
See how ClickAway Computer scored based on 47 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
47 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated ClickAway Computer "superior" for "doing work properly"? |
| What percent of customers rated ClickAway Computer "superior" for "starting and completing work promptly"? |
| What percent of customers rated ClickAway Computer "superior" for "letting you know cost early"? |
| What percent of customers rated ClickAway Computer "superior" for "advice on service options and costs"? |
| What percent of customers rated ClickAway Computer "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from LOS ALTOS, CA wrote on 07/16/09
- These guys are really good at fixing any problems we have with several computers at..........
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Subscriber from MOUNTAIN VIEW, CA wrote on 11/09/08
- Very knowledgeable people--and very professional........
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Subscriber from PALO ALTO, CA wrote on 08/31/08
- - I had to talk him through transferring some data from the old computer to..........
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Subscriber from PALO ALTO, CA wrote on 08/12/08
- Repair done quickly, as predicted. Price: quite reasonable. Technician: Very competent and helpful, with no..........
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Subscriber from LOS ALTOS, CA wrote on 08/22/07
- I used this service after checking Checkbook. I will continue to use them when I..........
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Subscriber from STANFORD, CA wrote on 07/21/07
- Store needs to hire more staff and train them far more competently.......
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- See more comments at Bay Area Consumers' CHECKBOOK.
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