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Actnet Advanced Technology, San Francisco, CA |
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AIM Computers, Concord, CA |
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Alameda Business Machines, Alameda, CA |
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Ameritech, San Francisco, CA |
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Apple Store, Walnut Creek, CA |
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Apple Store, Santa Clara, CA |
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Apple Store, Burlingame, CA |
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Apple Store, Corte Madera, CA |
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Apple Store, Emeryville, CA |
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Apple Store, Palo Alto, CA |
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Apple Store, San Francisco, CA |
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ART Computers, Milpitas, CA |
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Belmont Systems, Belmont, CA |
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Best Buy, Pleasant Hill, CA |
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Best Buy, Pinole, CA |
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Best Buy, Milpitas, CA |
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Best Buy, Dublin, CA |
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Best Buy, |
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Best Buy, San Carlos, CA |
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Best Buy, San Francisco, CA |
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Best Buy, Santa Rosa, CA |
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Best Buy, Sausalito, CA |
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Castro Computer Services, San Francisco, CA |
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Central Computer Systems, Newark, CA |
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Central Computer Systems, San Francisco, CA |
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5065 Almaden Expy
San Jose, CA
Phone: 408-979-1591
See how Best Buy scored based on 25 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
25 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Best Buy "superior" for "doing work properly"? |
| What percent of customers rated Best Buy "superior" for "starting and completing work promptly"? |
| What percent of customers rated Best Buy "superior" for "letting you know cost early"? |
| What percent of customers rated Best Buy "superior" for "advice on service options and costs"? |
| What percent of customers rated Best Buy "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SAN JOSE, CA wrote on 08/24/08
- COMPUTER WORSE AFTER SERVICE, BEST BUY REFUSED TO CORRECT PROBLEM BUT TOOK PAYMENT ON CREDIT..........
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Subscriber from SAN JOSE, CA wrote on 09/12/07
- When I went there no one was around; not helpful at all when they did..........
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Subscriber from PETALUMA, CA wrote on 11/15/06
- Used "The Geek Squad" in Best Buy........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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