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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Best Buy
3700 Mandela Pkwy Oakland, CA
510-420-0323
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21 ratings |
How does "Best Buy" rate compared to other computer stores in Oakland , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 2. |
General Computer Systems
3226 Grand Ave Oakland, CA
510-208-1937
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11 ratings |
How does "General Computer Systems" rate compared to other computer stores in Oakland , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Best Buy
3260 Buskirk Ave Pleasant Hill, CA
925-988-0256
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81 ratings |
How does "Best Buy" rate compared to other computer stores in Oakland , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Best Buy
1490 Fitzgerald Dr Pinole, CA
510-758-0112
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39 ratings |
How does "Best Buy" rate compared to other computer stores in Oakland , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Best Buy
4820 Dublin Blvd Dublin, CA
925-829-7041
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63 ratings |
How does "Best Buy" rate compared to other computer stores in Oakland , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Best Buy
4405 Century Blvd Pittsburg, CA
925-778-1986
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22 ratings |
How does "Best Buy" rate compared to other computer stores in Oakland , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Apple Store
451 University Ave Palo Alto, CA
650-617-9000
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170 ratings |
How does "Apple Store" rate compared to other computer stores in Oakland , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Best Buy
63 Ranch Ave Milpitas, CA
408-942-0201
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39 ratings |
How does "Best Buy" rate compared to other computer stores in Oakland , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 9. |
Apple Store
2855 Stevens Creek Blvd Santa Clara, CA
408-551-2150
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123 ratings |
How does "Apple Store" rate compared to other computer stores in Oakland , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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CA |
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Computer Stores in Oakland, CA |
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See All Computer Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.
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Subscriber from MILLBRAE, CA wrote
Another Store: Poorly trained, inadequately motivated staff.......
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Subscriber from WOODSIDE, CA wrote
Another Store: Excellent and not quite as busy as the Apple Store on University Avenue........
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Subscriber from RICHMOND, CA wrote
Another Store: Because they specialize in used computers, there is a lot of variety in equipment there........
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Subscriber from SAN JOSE, CA wrote
Another Store: Costco is a no frills large box store. The warrantee is among the best in..........
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Subscriber from PETALUMA, CA wrote
Another Store: Gave us a discount when our computer model went on sale two weeks later and..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: Fry's has the most variety, but they're a miserable shopping experience, with salespeople who have..........
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Subscriber from RICHMOND, CA wrote
Another Store: Hard to get help sometimes, but they are very knowledgeable and willing to help. Macs..........
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Subscriber from PALO ALTO, CA wrote
Another Store: Work was done at the new Sunnyvale CA store........
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Subscriber from SAN LORENZO, CA wrote
Another Store: I have purchased a computer at Fry's and an extended warranty and had to take..........
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Subscriber from PALO ALTO, CA wrote
Another Store: Where else will you find such a choice of products. Sales prices are very good........
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Subscriber from SAN JOSE, CA wrote
Another Store: The staff was very knowledgable. They didn't try to sell me more than I wanted..........
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Subscriber from FREMONT, CA wrote
Another Store: Staff is a mixed bag. Some are helpful but many are not. Nevertheless, service is..........
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Subscriber from CONCORD, CA wrote
Another Store: Remarkably un-knowledgeable and inexperienced staff.......
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Subscriber from SANTA CRUZ, CA wrote
Another Store: I'd love to find a well-stocked Apple store that was not a noisy mob scene..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: I like Apple products (I'm writing this review on one right now), but I can't..........
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Subscriber from LOS ALTOS, CA wrote
Another Store: English NOT spoken here!.......
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Subscriber from RICHMOND, CA wrote
Another Store: Very helpful in providing information so that I could make a decision to purchase a..........
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Subscriber from BENICIA, CA wrote
Another Store: Not forthcoming with rebate on a Cannon printer I bought. Rebate seemed to be co-sponsored..........
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Subscriber from FREMONT, CA wrote
Another Store: There's a surprising amount of stuff for overclockers and tweakers in there. You'd probably get..........
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Subscriber from SAN RAFAEL, CA wrote
Another Store: Best computer store in San Francisco Bay Area........
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Subscriber from SAN JOSE, CA wrote
Another Store: Hooked me up tp att dsl and I lost 80% of my caller id.Told them..........
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Subscriber from BERKELEY, CA wrote
Another Store: the lack of a simple cash register makes every visit an adventure in checkout..........
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Subscriber from MONTE SERENO, CA wrote
Another Store: I like shopping at Fry's. I usually know what I want. They are very fair..........
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Subscriber from SAN JOSE, CA wrote
Another Store: Great prices, but really rotten service. The employees are useless - they can't (or won't)..........
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Subscriber from MOUNTAIN VIEW, CA wrote
Another Store: HSC at 3500 Ryder St in Santa Clara buys & sells surplus new & used..........
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Subscriber from CAMPBELL, CA wrote
Another Store: Customer support is outstanding.......
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Subscriber from OAKLAND, CA wrote
Another Store: Their "Geek Squad" computer service (they come to your home to install hardware) is not..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: Best to buy stuff when it's on sale. (Hint: get the Sunday paper on Saturday.)..........
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Subscriber from OAKLAND, CA wrote
Another Store: I have a Mac Book Pro, which I bought more than a year ago. Since..........
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Subscriber from MOUNTAIN VIEW, CA wrote
Another Store: New Macbook has been plauged with problems. This product was rushed to market before it..........
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Subscriber from BERKELEY, CA wrote
Another Store: I like them because they are an independent (as opposed to chain) store. The staff..........
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Subscriber from SUNNYVALE, CA wrote
Another Store: Once I started shopping at Microcenter, I never went back to Fry's. You can get..........
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Subscriber from SAN CARLOS, CA wrote
Another Store: Going into the is store is a nightmare. The staff not only aren't helpful, they..........
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Subscriber from SARATOGA, CA wrote
Another Store: Excellent store for camera memory and computer displays. Good prices, OK service, usually has what..........
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Subscriber from MILPITAS, CA wrote
Another Store: DON'T use their repair service!!!!!.......
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Subscriber from SAN JOSE, CA wrote
Another Store: I often end up buying computers at Best Buy because of their periodic offers of..........
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Subscriber from PALO ALTO, CA wrote
Another Store: Genius bar is very helpful. Helped fix HW and SW problems quickly........
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Subscriber from MENLO PARK, CA wrote
Another Store: Although it can be difficult to find staff, they seem much more knowledgeable than at..........
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Subscriber from SANTA CLARA, CA wrote
Another Store: On an average, employees here know more than Fry's, Best Buy, etc........
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Subscriber from WALNUT CREEK, CA wrote
Another Store: The staff is sometimes not as knowledgeable as I'd like, and the store feels disorganized..........
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Subscriber from SARATOGA, CA wrote
Another Store: Large, busy, staff hard to find, always preoccupied, but unfortunately, the best selection of products..........
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Subscriber from BERKELEY, CA wrote
Another Store: Only go here if Berkeley Mac store does not have what I need. Staff don't..........
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Subscriber from SANTA CLARA, CA wrote
Another Store: Good supply of computer components at reasonable prices. Staff knows the products and are helpful........
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Subscriber from HILLSBOROUGH, CA wrote
Another Store: The rebate policy is a scam. The receipts listing the submission deadlines are often misprinted..........
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Subscriber from MENLO PARK, CA wrote
Another Store: This flagship apple store is a great place to look at new apple products. It..........
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Subscriber from ALAMEDA, CA wrote
Another Store: Knowledgeable and helpful staff, good quality merchandise, good to great prices........
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Subscriber from BELMONT, CA wrote
Another Store: Genius Bar employees are really just that. And can't beat the price ... it's all..........
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Subscriber from HEALDSBURG, CA wrote
Another Store: Their small size seemed to cause a 1-week delay in service, and they forgot that..........
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Subscriber from CAMPBELL, CA wrote
Another Store: uninformed clerks - inadequate training -.......
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Subscriber from SUNNYVALE, CA wrote
Another Store: Great range of product choices, fun to walk around and look at items - but..........
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