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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Best Buy
700 Du Bois St San Rafael, CA
415-256-1398
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How does "Best Buy" rate compared to other computer stores in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Marin Mac Shop
1031 C St San Rafael, CA
415-459-9380
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16 ratings |
How does "Marin Mac Shop" rate compared to other computer stores in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Totally Computer
4302 Redwood Hwy #300 San Rafael, CA
415-479-9980
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How does "Totally Computer" rate compared to other computer stores in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Best Buy
1490 Fitzgerald Dr Pinole, CA
510-758-0112
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39 ratings |
How does "Best Buy" rate compared to other computer stores in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Best Buy
3260 Buskirk Ave Pleasant Hill, CA
925-988-0256
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81 ratings |
How does "Best Buy" rate compared to other computer stores in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Best Buy
4405 Century Blvd Pittsburg, CA
925-778-1986
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22 ratings |
How does "Best Buy" rate compared to other computer stores in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Best Buy
4820 Dublin Blvd Dublin, CA
925-829-7041
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63 ratings |
How does "Best Buy" rate compared to other computer stores in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Apple Store
451 University Ave Palo Alto, CA
650-617-9000
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170 ratings |
How does "Apple Store" rate compared to other computer stores in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 9. |
Best Buy
63 Ranch Ave Milpitas, CA
408-942-0201
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39 ratings |
How does "Best Buy" rate compared to other computer stores in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 10. |
Apple Store
2855 Stevens Creek Blvd Santa Clara, CA
408-551-2150
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123 ratings |
How does "Apple Store" rate compared to other computer stores in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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CA |
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See All Computer Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.
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Subscriber from BERKELEY, CA wrote
Another Store: Don't ordinarily get hardware at Best Buy, but needed something in a hurry. Ran into..........
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Subscriber from SAN JOSE, CA wrote
Another Store: I often end up buying computers at Best Buy because of their periodic offers of..........
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Subscriber from CONCORD, CA wrote
Another Store: Remarkably un-knowledgeable and inexperienced staff.......
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Subscriber from OAKLAND, CA wrote
Another Store: Their "Geek Squad" computer service (they come to your home to install hardware) is not..........
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Subscriber from FREMONT, CA wrote
Another Store: Don't shop here unless you have an idea what you want. Generally, asking a salesperson..........
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Subscriber from EL SOBRANTE, CA wrote
Another Store: can't beat for variety and prices.......
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Subscriber from SAN RAFAEL, CA wrote
Another Store: Apple's policies and practices for instructing users in using Apple products could use some improvement........
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Subscriber from SAN RAFAEL, CA wrote
Another Store: Best computer store in San Francisco Bay Area........
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Subscriber from MENLO PARK, CA wrote
Another Store: This is truly a mega store. Can sometimes find great buys. Finding knowledgeable help can..........
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Subscriber from PALO ALTO, CA wrote
Another Store: Apple support services are SUPERB!.......
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Subscriber from BENICIA, CA wrote
Another Store: Not forthcoming with rebate on a Cannon printer I bought. Rebate seemed to be co-sponsored..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: Frequently offer to add unnecessary services which add to the price........
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Subscriber from MENLO PARK, CA wrote
Another Store: There's nothing like having hot and cold running highly qualified techies available around the corner..........
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Subscriber from RICHMOND, CA wrote
Another Store: Several times we have submitted rebates and they were not honored - they actually lied..........
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Subscriber from PALO ALTO, CA wrote
Another Store: Work was done at the new Sunnyvale CA store........
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Subscriber from SAN JOSE, CA wrote
Another Store: I built my recent PC from parts bought there. Good selection of quality parts, and..........
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Subscriber from SAN JOSE, CA wrote
Another Store: Fry's is a store that if you want to just buy the merchadise they are..........
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Subscriber from EL GRANADA, CA wrote
Another Store: The service is superior to any other I have experienced........
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Subscriber from FREMONT, CA wrote
Another Store: Big store with lots of variety, but I try to shop elsewhere........
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Subscriber from SANTA CLARA, CA wrote
Another Store: Staff is often clueless. There are often language barriers. Inventory is often low, or they..........
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Subscriber from EL CERRITO, CA wrote
Another Store: The biggest secret of Apple's stellar service is their Genius Bar at every store. What..........
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Subscriber from CUPERTINO, CA wrote
Another Store: amateur clowns.......
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Subscriber from BERKELEY, CA wrote
Another Store: the lack of a simple cash register makes every visit an adventure in checkout..........
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Subscriber from ALAMEDA, CA wrote
Another Store: Knowledgeable and helpful staff, good quality merchandise, good to great prices........
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Subscriber from BERKELEY, CA wrote
Another Store: Only go here if Berkeley Mac store does not have what I need. Staff don't..........
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Subscriber from CONCORD, CA wrote
Another Store: We bought our first MAC at this store and wouldn't go back to a PC..........
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Subscriber from MOUNTAIN VIEW, CA wrote
Another Store: Micro Center's selection is not as large as Fry's, but they sometimes carry items that..........
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Subscriber from REDWOOD CITY, CA wrote
Another Store: YOu had better know what you want........
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Subscriber from RICHMOND, CA wrote
Another Store: Very helpful in providing information so that I could make a decision to purchase a..........
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Subscriber from SAN CARLOS, CA wrote
Another Store: Going into the is store is a nightmare. The staff not only aren't helpful, they..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: Fry's has the most variety, but they're a miserable shopping experience, with salespeople who have..........
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Subscriber from MOUNTAIN VIEW, CA wrote
Another Store: New Macbook has been plauged with problems. This product was rushed to market before it..........
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Subscriber from SAN JOSE, CA wrote
Another Store: TRY TO shop at Microcenter instead. Salespeople are not knowlegeable, long lines to return things,..........
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Subscriber from RICHMOND, CA wrote
Another Store: Hard to get help sometimes, but they are very knowledgeable and willing to help. Macs..........
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Subscriber from FOSTER CITY, CA wrote
Another Store: I took my Mac iBook in for repair. The "geniuses" at the Genius Bar were..........
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Subscriber from SARATOGA, CA wrote
Another Store: Large, busy, staff hard to find, always preoccupied, but unfortunately, the best selection of products..........
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Subscriber from BERKELEY, CA wrote
Another Store: I like them because they are an independent (as opposed to chain) store. The staff..........
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Subscriber from SANTA CLARA, CA wrote
Another Store: Good supply of computer components at reasonable prices. Staff knows the products and are helpful........
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Subscriber from BERKELEY, CA wrote
Another Store: These folks are okay. But it's not their goal to be complete, and you never..........
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Subscriber from SAN JOSE, CA wrote
Another Store: geek squad is just O K.......
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Subscriber from PETALUMA, CA wrote
Another Store: Gave us a discount when our computer model went on sale two weeks later and..........
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Subscriber from RICHMOND, CA wrote
Another Store: this is a very busy store and while prices have dropped for products, there are..........
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Subscriber from WALNUT CREEK, CA wrote
Another Store: Fry's is the best store of its kind--and has saved me hundreds of dollars by..........
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Subscriber from STANFORD, CA wrote
Another Store: Unfortunately, they're the best of a bad lot in my area........
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Subscriber from SAN LORENZO, CA wrote
Another Store: I have purchased a computer at Fry's and an extended warranty and had to take..........
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Subscriber from SUNNYVALE, CA wrote
Another Store: Great range of product choices, fun to walk around and look at items - but..........
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Subscriber from FREMONT, CA wrote
Another Store: Staff is a mixed bag. Some are helpful but many are not. Nevertheless, service is..........
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Subscriber from HERCULES, CA wrote
Another Store: TYPICAL BIG BOX STORE IN EVERY RESPECT; IF YOU KNOW WHAT YOU WANT THEY PROBABLY..........
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Subscriber from STANFORD, CA wrote
Another Store: Never bought just shopped........
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Subscriber from MENLO PARK, CA wrote
Another Store: Although it can be difficult to find staff, they seem much more knowledgeable than at..........
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