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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Apple Store
2855 Stevens Creek Blvd Santa Clara, CA
408-551-2150
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123 ratings |
How does "Apple Store" rate compared to other computer stores in Santa Clara , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Central Computer Systems
3777 Stevens Creek Blvd Santa Clara, CA
408-248-5888
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78 ratings |
How does "Central Computer Systems" rate compared to other computer stores in Santa Clara , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Micro Center
3255 Mission College Bldg 1 Santa Clara, CA
408-919-5400
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117 ratings |
How does "Micro Center" rate compared to other computer stores in Santa Clara , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Best Buy
63 Ranch Ave Milpitas, CA
408-942-0201
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39 ratings |
How does "Best Buy" rate compared to other computer stores in Santa Clara , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Apple Store
451 University Ave Palo Alto, CA
650-617-9000
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170 ratings |
How does "Apple Store" rate compared to other computer stores in Santa Clara , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Best Buy
4820 Dublin Blvd Dublin, CA
925-829-7041
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63 ratings |
How does "Best Buy" rate compared to other computer stores in Santa Clara , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Best Buy
3260 Buskirk Ave Pleasant Hill, CA
925-988-0256
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81 ratings |
How does "Best Buy" rate compared to other computer stores in Santa Clara , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Best Buy
4405 Century Blvd Pittsburg, CA
925-778-1986
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22 ratings |
How does "Best Buy" rate compared to other computer stores in Santa Clara , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 9. |
Best Buy
1490 Fitzgerald Dr Pinole, CA
510-758-0112
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39 ratings |
How does "Best Buy" rate compared to other computer stores in Santa Clara , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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CA |
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Computer Stores in Alameda, CA |
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Computer Stores in Los Gatos, CA |
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Computer Stores in Mountain View, CA |
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Computer Stores in Oakland, CA |
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See All Computer Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.
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Subscriber from SUNNYVALE, CA wrote
Another Store: Once I started shopping at Microcenter, I never went back to Fry's. You can get..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: Nice mall store, with friendly staff. It took a little while to have them get..........
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Subscriber from OAKLAND, CA wrote
Another Store: Their "Geek Squad" computer service (they come to your home to install hardware) is not..........
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Subscriber from SANTA CLARA, CA wrote
Another Store: On an average, employees here know more than Fry's, Best Buy, etc........
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Subscriber from PALO ALTO, CA wrote
Another Store: If only Aapples were less expensive.......
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: While Apple products are more expensive, I finally took the plunge and splurged on a..........
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Subscriber from CAMPBELL, CA wrote
Another Store: Customer support is outstanding.......
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Subscriber from LOS ALTOS, CA wrote
Another Store: English NOT spoken here!.......
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Subscriber from SAN MATEO,, CA wrote
Another Store: Highly recommend........
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Subscriber from BELMONT, CA wrote
Another Store: Genius Bar employees are really just that. And can't beat the price ... it's all..........
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Subscriber from CAMPBELL, CA wrote
Another Store: This place is a zoo and alot of the staff is not adequately trained........
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Subscriber from PALO ALTO, CA wrote
Another Store: At Fry's it's the luck of the draw whether you get a salesperson who knows..........
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Subscriber from MOUNTAIN VIEW, CA wrote
Another Store: Fry's has improved over the last 20 years, but still is notorious for uninformed sales..........
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Subscriber from FREMONT, CA wrote
Another Store: There's a surprising amount of stuff for overclockers and tweakers in there. You'd probably get..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: Fry's has the most variety, but they're a miserable shopping experience, with salespeople who have..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: I get an annual tune-up on my computer here........
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Subscriber from WOODSIDE, CA wrote
Another Store: Excellent and not quite as busy as the Apple Store on University Avenue........
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Subscriber from ALAMEDA, CA wrote
Another Store: Knowledgeable and helpful staff, good quality merchandise, good to great prices........
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Subscriber from CONCORD, CA wrote
Another Store: They were helpful, knowledgeable and courteous. I'll buy their products at this location again........
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Subscriber from BERKELEY, CA wrote
Another Store: These people had in stock the make and model of monitor that we already knew..........
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Subscriber from SAN JOSE, CA wrote
Another Store: Poor customer service is a Fry's trademark.......
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Subscriber from SARATOGA, CA wrote
Another Store: Lots of products, unfortunately mostly cheap and low quality. Doesn't stock first rate products anymore........
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Subscriber from HERCULES, CA wrote
Another Store: TYPICAL BIG BOX STORE IN EVERY RESPECT; IF YOU KNOW WHAT YOU WANT THEY PROBABLY..........
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Subscriber from SAN JOSE, CA wrote
Another Store: I only go to Fry's under sedation........
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Subscriber from EL GRANADA, CA wrote
Another Store: The service is superior to any other I have experienced........
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Subscriber from MOUNTAIN VIEW, CA wrote
Another Store: HSC at 3500 Ryder St in Santa Clara buys & sells surplus new & used..........
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Subscriber from REDWOOD CITY, CA wrote
Another Store: YOu had better know what you want........
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Subscriber from HILLSBOROUGH, CA wrote
Another Store: The rebate policy is a scam. The receipts listing the submission deadlines are often misprinted..........
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Subscriber from SAN JOSE, CA wrote
Another Store: Hooked me up tp att dsl and I lost 80% of my caller id.Told them..........
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Subscriber from BERKELEY, CA wrote
Another Store: If it has what you want, it's likely to be cheaper than elsewhere, based on..........
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Subscriber from PALO ALTO, CA wrote
Another Store: Besides buying hardware and software at the Apple store, I also appreciate the Genius Bar!..........
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Subscriber from PALO ALTO, CA wrote
Another Store: Apple support services are SUPERB!.......
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Subscriber from PETALUMA, CA wrote
Another Store: Gave us a discount when our computer model went on sale two weeks later and..........
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Subscriber from WALNUT CREEK, CA wrote
Another Store: Staff is hostile when customer is unwilling to heed advice especially when it comes to..........
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Subscriber from SAN JOSE, CA wrote
Another Store: These guys aren't as big as Fry's, but the service can't be beat. The employees..........
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Subscriber from SAN RAFAEL, CA wrote
Another Store: Apple's policies and practices for instructing users in using Apple products could use some improvement........
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Subscriber from BERKELEY, CA wrote
Another Store: These folks are okay. But it's not their goal to be complete, and you never..........
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Subscriber from ALAMEDA, CA wrote
Another Store: I have ABM put together my last five computers going back to 1995 and they..........
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Subscriber from SANTA CLARA, CA wrote
Another Store: Love this store,,,for lots of things..........
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Subscriber from SANTA CLARA, CA wrote
Another Store: Great store..fun to just shop around........
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Subscriber from EL CERRITO, CA wrote
Another Store: Okay, but sometimes hard to find an employee who is well-informed........
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Subscriber from MOUNTAIN VIEW, CA wrote
Another Store: Go to Fry's Sunnyvale.......
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Subscriber from BERKELEY, CA wrote
Another Store: Only go here if Berkeley Mac store does not have what I need. Staff don't..........
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Subscriber from SANTA CLARA, CA wrote
Another Store: You need to know what you want before going to Fry's. Research your products (HW..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: I like Apple products (I'm writing this review on one right now), but I can't..........
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Subscriber from CASTRO VALLEY, CA wrote
Another Store: Love Apple products. Problem with this store is that it is always very crowded. It..........
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Subscriber from SAN JOSE, CA wrote
Another Store: DO NOT go to Fry's looking for experts on the sales items. They are most..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: Far better than their SF branch........
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Subscriber from MONTE SERENO, CA wrote
Another Store: I like shopping at Fry's. I usually know what I want. They are very fair..........
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Subscriber from MARTINEZ, CA wrote
Another Store: Store has atmosphere of low-class carnival. Staff very un-knowledgable and self-serving. Definitely do not recommend..........
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