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Sunday, November 22, 2009
Other Firms
· Apple Store, Santa Clara, CA
· Apple Store, Palo Alto, CA
· Apple Store, Walnut Creek, CA
· Apple Store, San Francisco, CA
· Apple Store, Emryville, CA
· Apple Store,
· Apple Store, Corte Madera, CA
· Apple Store, Pleasanton, CA
· Apple Store, San Francisco, CA
· Best Buy, Pleasant Hill, CA
· Best Buy, Pittsburg, CA
· Best Buy, Pinole, CA
· Best Buy, Milpitas, CA
· Best Buy, Dublin, CA
· Best Buy,
· Best Buy, Sausalito, CA
· Best Buy, San Jose, CA
· Best Buy, San Carlos, CA
· Best Buy, Union City, CA
· Best Buy, Santa Rosa, CA
· Best Buy, San Francisco, CA
· Best Buy, Emeryville, CA
· Best Buy, Palo Alto, CA
· Best Buy, San Jose, CA
· Central Computer Systems, Santa Clara, CA
many more......

Bay Area Consumers' CHECKBOOK > Computer Stores > Apple Store
 
Bay Area Consumers' CHECKBOOK > Computer Stores
Apple Store
1301 Burlingame Ave
San Mateo, CA
Phone: 650-340-1167

See how Apple Store scored based on 25 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Apple Store?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 25 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from MILLBRAE, CA wrote on 08/05/09
"Superior" is what you expect and receive with a Mac.......
Subscriber from SAN BRUNO, CA wrote on 08/05/09
Spent three hours bringing my four year old computer back into service, no charge........
Subscriber from SAN MATEO,, CA wrote on 09/19/07
Highly recommend........
Subscriber from FOSTER CITY, CA wrote on 10/04/06
I took my Mac iBook in for repair. The "geniuses" at the Genius Bar were..........
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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