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Apple Store, Santa Clara, CA |
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Apple Store, Palo Alto, CA |
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Apple Store, Walnut Creek, CA |
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Apple Store, San Francisco, CA |
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Apple Store, Emryville, CA |
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Apple Store, |
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Apple Store, Corte Madera, CA |
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Apple Store, Pleasanton, CA |
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Apple Store, San Francisco, CA |
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Apple Store, San Mateo, CA |
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Best Buy, Pleasant Hill, CA |
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Best Buy, Pittsburg, CA |
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Best Buy, Pinole, CA |
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Best Buy, Milpitas, CA |
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Best Buy, Dublin, CA |
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Best Buy, |
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Best Buy, Sausalito, CA |
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Best Buy, San Jose, CA |
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Best Buy, San Carlos, CA |
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Best Buy, Union City, CA |
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Best Buy, Santa Rosa, CA |
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Best Buy, San Francisco, CA |
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Best Buy, Emeryville, CA |
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Best Buy, Palo Alto, CA |
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Best Buy, San Jose, CA |
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All locations combined
See how Fry's Electronics scored based on 1377 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
1377 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SARATOGA, CA wrote on 11/12/09
- Large, busy, staff hard to find, always preoccupied, but unfortunately, the best selection of products..........
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Subscriber from SAN JOSE, CA wrote on 11/10/09
- Fry's is a store that if you want to just buy the merchadise they are..........
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Subscriber from MENLO PARK, CA wrote on 09/15/09
- This is truly a mega store. Can sometimes find great buys. Finding knowledgeable help can..........
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Subscriber from FREMONT, CA wrote on 08/20/09
- Sometimes there are sales with super low prices and that's what make Fry's worth going..........
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Subscriber from MOUNTAIN VIEW, CA wrote on 08/19/09
- Fry's has improved over the last 20 years, but still is notorious for uninformed sales..........
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Subscriber from FREMONT, CA wrote on 08/05/09
- Big store with lots of variety, but I try to shop elsewhere........
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Subscriber from PALO ALTO, CA wrote on 08/04/09
- Where else will you find such a choice of products. Sales prices are very good........
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Subscriber from FREMONT, CA wrote on 07/14/09
- Don't shop here unless you have an idea what you want. Generally, asking a salesperson..........
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Subscriber from SAN JOSE, CA wrote on 07/05/09
- I only go to Fry's under sedation........
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Subscriber from SANTA CLARA, CA wrote on 06/29/09
- Staff is often clueless. There are often language barriers. Inventory is often low, or they..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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