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600 E Hamilton Ave
Campbell, CA
Phone: 408-364-3700
See how Fry's Electronics scored based on 242 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
242 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SARATOGA, CA wrote on 11/12/09
- Large, busy, staff hard to find, always preoccupied, but unfortunately, the best selection of products..........
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Subscriber from CUPERTINO, CA wrote on 09/12/08
- another bunch of clowns.......
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Subscriber from MONTE SERENO, CA wrote on 08/04/08
- I like shopping at Fry's. I usually know what I want. They are very fair..........
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Subscriber from CAMPBELL, CA wrote on 06/24/08
- This place is a zoo and alot of the staff is not adequately trained........
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Subscriber from SAN JOSE, CA wrote on 09/23/07
- Poor customer service is a Fry's trademark.......
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Subscriber from SAN JOSE, CA wrote on 09/22/07
- A good place to shop if you know exactly what you want. Their prices are..........
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Subscriber from CAMPBELL, CA wrote on 09/11/07
- uninformed clerks - inadequate training -.......
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Subscriber from SAN JOSE, CA wrote on 12/29/06
- TRY TO shop at Microcenter instead. Salespeople are not knowlegeable, long lines to return things,..........
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Subscriber from SAN FRANCISCO, CA wrote on 10/17/06
- Fry's has the most variety, but they're a miserable shopping experience, with salespeople who have..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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