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3255 Mission College Bldg 1
Santa Clara, CA
Phone: 408-919-5400
See how Micro Center scored based on 102 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
102 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from FREMONT, CA wrote on 08/20/09
- There's a surprising amount of stuff for overclockers and tweakers in there. You'd probably get..........
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Subscriber from CUPERTINO, CA wrote on 09/12/08
- amateur clowns.......
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Subscriber from SAN JOSE, CA wrote on 08/14/08
- These guys aren't as big as Fry's, but the service can't be beat. The employees..........
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Subscriber from SUNNYVALE, CA wrote on 09/10/07
- Once I started shopping at Microcenter, I never went back to Fry's. You can get..........
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Subscriber from SAN JOSE, CA wrote on 12/29/06
- Most wonderful! Very Very knowledgeable. Will bend over backwards to support customers and purchases. We..........
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Subscriber from MOUNTAIN VIEW, CA wrote on 09/19/06
- Micro Center's selection is not as large as Fry's, but they sometimes carry items that..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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