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Subscribe to Bay Area Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on Apple Store and 47 other local computer stores.

How does Apple Store Rate?
Apple Store received 137 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
  • No advertising.
  • No ballot-box stuffing.
  • Nonprofit
  • Read CHECKBOOK's free advice on choosing a local computer store. Free Article
Apple Store
5656 Bay St
Emeryville, CA
Phone: 510-658-8700



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What can Consumers' CHECKBOOK tell you about Apple Store?
Firm Specific Info
Areas Firm Serves:
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 137 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"?
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"?
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Local Computer Stores
· Fry's Electronics, Sunnyvale, CA
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· Staples,
· Office Depot,
· Central Computer Systems, Newark, CA
· Fry's Electronics, Fremont, CA
· Apple Store, Santa Clara, CA
· Apple Store, Emeryville, CA
· Apple Store, Walnut Creek, CA
· Dell,
· Apple Store, Los Gatos, CA
· Best Buy, Pinole, CA
· Best Buy, San Francisco, CA
· Best Buy, Milpitas, CA
· Central Computer Systems,
many more......

 
Sample Subscriber Comments & Reviews for Computer Stores in the San Francisco Bay Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Computer Stores Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Computer Stores.

  • Subscriber from SAN FRANCISCO, CA wrote about a local computer store: Repair and builds computers. Worked with him for over 5 years. Honest and reliable........
  • Subscriber from SARATOGA, CA wrote about a local computer store: You cant beat Frys for variety and price; however, the staff as this store seems..........
  • Subscriber from SUNNYVALE, CA wrote about a local computer store: Not all personnel are knowledgable, but this store caters to those who know what they..........
  • Subscriber from SAN FRANCISCO, CA wrote about a local computer store: Cant rate #6 On-line purchase........
  • Subscriber from SAN FRANCISCO, CA wrote about a local computer store: Not terribly helpful, but great if you know what you want........
  • Subscriber from SAN FRANCISCO, CA wrote about a local computer store: I get an annual tune-up on my computer here........