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Apple Store, Santa Clara, CA |
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Apple Store, Palo Alto, CA |
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Apple Store, Walnut Creek, CA |
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Apple Store, San Francisco, CA |
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Apple Store, |
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Apple Store, Corte Madera, CA |
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Apple Store, Pleasanton, CA |
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Apple Store, San Francisco, CA |
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Apple Store, San Mateo, CA |
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Best Buy, Pleasant Hill, CA |
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Best Buy, Pittsburg, CA |
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Best Buy, Pinole, CA |
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Best Buy, Milpitas, CA |
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Best Buy, Dublin, CA |
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Best Buy, |
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Best Buy, Sausalito, CA |
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Best Buy, San Jose, CA |
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Best Buy, San Carlos, CA |
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Best Buy, Union City, CA |
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Best Buy, Santa Rosa, CA |
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Best Buy, San Francisco, CA |
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Best Buy, Emeryville, CA |
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Best Buy, Palo Alto, CA |
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Best Buy, San Jose, CA |
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Central Computer Systems, Santa Clara, CA |
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5664 Bay St
Emryville, CA
Phone: 510-658-8700
See how Apple Store scored based on 71 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
71 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from OAKLAND, CA wrote on 11/15/09
- Outstanding return policy (2 years with receipt). Very helpful, very knowledgeable........
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Subscriber from BERKELEY, CA wrote on 09/11/08
- the lack of a simple cash register makes every visit an adventure in checkout..........
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Subscriber from EL CERRITO, CA wrote on 08/26/08
- The biggest secret of Apple's stellar service is their Genius Bar at every store. What..........
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Subscriber from ALBANY, CA wrote on 08/12/08
- I think I knew more about some things than they did. But there was NO..........
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Subscriber from RICHMOND, CA wrote on 09/25/07
- Hard to get help sometimes, but they are very knowledgeable and willing to help. Macs..........
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Subscriber from OAKLAND, CA wrote on 09/19/07
- A little too eagerly hip for me. Hard to shop there for an older person..........
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Subscriber from OAKLAND, CA wrote on 09/06/07
- I have a Mac Book Pro, which I bought more than a year ago. Since..........
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Subscriber from RICHMOND, CA wrote on 09/21/06
- Very helpful in providing information so that I could make a decision to purchase a..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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