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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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Few of us are well prepared to respond even to the mildest medical crisis. Having some first aid skills will help, but just as important is to know whom to call, what to say, and where the patient should go. That is what this article is about, including ratings of the emergency departments at area hospitals.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Did firm receive a checkmark for urgent cases where the needed treatment is... ( ) |
What percent of customers rated firm "good," "very good," or "excellent" on our survey for "overall performance" |
Desirability score from doctors for... |
| simple |
complex |
minor injuries |
major injuries |
| 1. |
Alameda Hospital
2070 Clinton Ave Alameda, CA
510-522-3700
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50 ratings |
How does "Alameda Hospital" rate compared to other emergency rooms in Alameda , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Alta Bates Summit Medical Center--Summit Campus
350 Hawthorne Ave Oakland, CA
510-655-4000
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40 ratings |
How does "Alta Bates Summit Medical Center--Summit Campus" rate compared to other emergency rooms in Alameda , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Children's Hospital & Research Center at Oakland
747 52nd St Oakland, CA
510-428-3000
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35 ratings |
How does "Children's Hospital & Research Center at Oakland" rate compared to other emergency rooms in Alameda , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Alameda County Medical Center--Highland Campus
1411 E 31st St Oakland, CA
510-437-4800
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12 ratings |
How does "Alameda County Medical Center--Highland Campus" rate compared to other emergency rooms in Alameda , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Alta Bates Summit Medical Center--Ashby Campus
2450 Ashby Ave Berkeley, CA
510-204-4444
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175 ratings |
How does "Alta Bates Summit Medical Center--Ashby Campus" rate compared to other emergency rooms in Alameda , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 6. |
California Pacific Medical Center--Davies
Castro & Duboce Sts San Francisco, CA
415-565-6000
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31 ratings |
How does "California Pacific Medical Center--Davies" rate compared to other emergency rooms in Alameda , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 7. |
California Pacific Medical Center--Pacific Campus
2333 Buchanan St San Francisco, CA
415-563-4321
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106 ratings |
How does "California Pacific Medical Center--Pacific Campus" rate compared to other emergency rooms in Alameda , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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Emergency Rooms in Alameda, CA |
Emergency Rooms in Antioch, CA |
Emergency Rooms in Berkeley, CA |
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Emergency Rooms in Burlingame, CA |
Emergency Rooms in Castro Valley, CA |
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Emergency Rooms in Daly City, CA |
Emergency Rooms in Deer Park, CA |
Emergency Rooms in Fairfield, CA |
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Emergency Rooms in Fremont, CA |
Emergency Rooms in Gilroy, CA |
Emergency Rooms in Greenbrae, CA |
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Emergency Rooms in Hayward, CA |
Emergency Rooms in Healdsburg, CA |
Emergency Rooms in Los Gatos, CA |
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Emergency Rooms in Martinez, CA |
Emergency Rooms in Menlo Park, CA |
Emergency Rooms in Moss Beach, CA |
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Emergency Rooms in Mountain View, CA |
Emergency Rooms in Napa, CA |
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Emergency Rooms in Oakland, CA |
Emergency Rooms in Palo Alto, CA |
Emergency Rooms in Petaluma, CA |
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Emergency Rooms in Pleasanton, CA |
Emergency Rooms in Redwood City, CA |
Emergency Rooms in Richmond, CA |
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Emergency Rooms in San Francisco, CA |
Emergency Rooms in San Jose, CA |
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Emergency Rooms in San Mateo, CA |
Emergency Rooms in San Pablo, CA |
Emergency Rooms in San Rafael, CA |
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Emergency Rooms in San Ramon, CA |
Emergency Rooms in Santa Clara, CA |
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Emergency Rooms in Santa Rosa, CA |
Emergency Rooms in Sebastopol, CA |
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Emergency Rooms in South San Francisco, CA |
Emergency Rooms in St Helena, CA |
Emergency Rooms in Stanford, CA |
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Emergency Rooms in Vacaville, CA |
Emergency Rooms in Vallejo, CA |
Emergency Rooms in Walnut Creek, CA |
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Emergency Rooms in Watsonville, CA |
See All Emergency Rooms |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Emergency Rooms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Emergency Rooms.
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Had emergency OB procedure and stayed for 2 days. Excellent treatment and service. Warm, friendly..........
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Subscriber from DANVILLE, CA wrote
Another Er: I brought in my wife with a temperature of 103.5. She was quickly diagnosed with..........
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Subscriber from BERKELEY, CA wrote
Another Er: I was hit by a car while on my bicycle in August; I originally went..........
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Subscriber from MORAGA, CA wrote
Another Er: Visited ER on primary care doctor's back-up doctor's recommendation - had a significant vertigo attack...........
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Subscriber from SANTA CLARA, CA wrote
Another Er: extremely expensive for minimal care provided.......
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Subscriber from EL CERRITO, CA wrote
Another Er: Longest and most frustrating wait is for results of lab. test........
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Subscriber from CAMPBELL, CA wrote
Another Er: POOR.......
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: I got reasonable care, but they never ran the urine culture they were supposed to..........
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Subscriber from LOS ALTOS, CA wrote
Another Er: My mother, 93, was in the emergency room for a back problem but ended up..........
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Subscriber from SUNNYVALE, CA wrote
Another Er: Excellent period!.......
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Subscriber from FREMONT, CA wrote
Another Er: Went in with a bleeding head injury on a mid weekday night and it took..........
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Subscriber from RICHMOND, CA wrote
Another Er: Business office/customer billing not adequately staffed. If a "desk" goes on vacation, or is out..........
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Subscriber from PALO ALTO, CA wrote
Another Er: They missed a diagnosis of appendicitis with my wife - she could have died. Unforgivable........
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Subscriber from SAN MATEO, CA wrote
Another Er: Excellent care........
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Subscriber from EL CERRITO, CA wrote
Another Er: I have very good memories of when I stayed for several days after our daughter..........
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Subscriber from BERKELEY, CA wrote
Another Er: I used the emergency room twice, on weekends when I couldn't see my doctor. The..........
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Subscriber from BRISBANE, CA wrote
Another Er: The bill was shocking but they did the job of getting rid of the scare........
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Subscriber from ALAMEDA, CA wrote
Another Er: Wait time for upper respiratory infection was 7 hours from time in to time out...........
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Subscriber from CAMPBELL, CA wrote
Another Er: GOOD.......
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Subscriber from SAN RAFAEL, CA wrote
Another Er: Had a strong sense of "catch and release", get treated and go HOME!.......
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Subscriber from OAKLAND, CA wrote
Another Er: As hospital ERs continue to deteriorate and be over-run, this is one of the true..........
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Subscriber from DANVILLE, CA wrote
Another Er: Items 2, 3, & 4 vary so much with individual staff members that I find..........
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Subscriber from PINOLE, CA wrote
Another Er: Horrible care!!! I've been there twice in the past year and both times received substandard..........
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Subscriber from BERKELEY, CA wrote
Another Er: These people really know what they're doing. I was hit by an auto while on..........
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Subscriber from KENSINGTON, CA wrote
Another Er: Given the huge number of people waiting for help, I think they did a great..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: doctors and nurses very impressive, with one exception........
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Subscriber from FREMONT, CA wrote
Another Er: overcrowded, VERY long waiting time, VERY long checkout time, overworked nurses with too many patients...........
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Subscriber from OAKLAND, CA wrote
Another Er: Hospital staff was wonderful. The billing department is incompetant and my first bill was a..........
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Subscriber from KENSINGTON, CA wrote
Another Er: I had to wait a couple of hours to be seen on a Wednesday night..........
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Subscriber from EL CERRITO, CA wrote
Another Er: My parents have gone to the Emergency Room several times and they received very good..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Been a patient there many years, always pretty good........
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Subscriber from S SAN FRAN, CA wrote
Another Er: Supereior new facility and equipment. Top notch Doctors and nurses........
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Subscriber from LIVERMORE, CA wrote
Another Er: Two hour wait after being brought in by ambulance after car accident; would not give..........
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Subscriber from WALNUT CREEK, CA wrote
Another Er: Long waiting time is the rule here. More prompt attention is needed. Except for that,..........
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Subscriber from DANVILLE, CA wrote
Another Er: One of the better Kaiser hospitals and clinics........
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Subscriber from PIEDMONT, CA wrote
Another Er: The doctor was dismissive, brusque and unhelpful. The nurses however were fabulous: caring,good communicators and..........
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Subscriber from SUNNYVALE, CA wrote
Another Er: Son cut his head. They did a good job taking care of us........
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Subscriber from BERKELEY, CA wrote
Another Er: I had serious but not life threatening injury. I had fallen down my basement stairs..........
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Subscriber from EL CERRITO, CA wrote
Another Er: Spent several hours there after being hit by a car; never saw an MD only..........
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Subscriber from GILROY, CA wrote
Another Er: Doctor was very personable, nurses gave personal attention........
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Subscriber from CASTRO VALLEY, CA wrote
Another Er: Great, helpful staff. Too busy to be seen quickly........
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Subscriber from CONCORD, CA wrote
Another Er: So far, my favorite emergency room experiences have been at John Muir. No extensive waiting..........
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Subscriber from HILLSBOROUGH, CA wrote
Another Er: My first attack of vertigo; I couldn't stand or walk without bumping into walls. I..........
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Subscriber from REDWOOD CITY, CA wrote
Another Er: I had a medical emergency and was taken to the hospital by ambulance and couldn't..........
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Subscriber from PALO ALTO, AR wrote
Another Er: I had two experiences this year. They were everything you could want in a emergency..........
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Subscriber from OAKLAND, CA wrote
Another Er: There are such huge differences in care, quality of facilities and the perception of being..........
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Subscriber from CAMPBELL, CA wrote
Another Er: a disappointing experience.......
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: just fabulous, they took great care of my child when he was sick.......
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Subscriber from DANVILLE, CA wrote
Another Er: I have had some problems with the optical service at this Kaiser location........
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Subscriber from OAKLAND, CA wrote
Another Er: Excellent all around hospital. Even better neurology department........
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